Learn how to manage DNS and nameserver records with our guides

How to change your nameservers

nameservers form the backbone of the Domain Name System (DNS) as they create the link between a domain name and its email and website services. Sometimes you may need to update these, especially if you’re moving to a new hosting provider. If you are using any of our Web hosting, WordPress hosting, Email hosting or email forwarding services, we wouldn’t recommend changing your nameservers as these will no longer work. Before you start, you’ll need to know names of your new nameservers, you’ll typically get these from your web hosting provider. This guide is intended for customers using an LCN domain name. Let’s get started… Log in to your LCN account. Click the Domains icon and choose the Manage next to the domain you wish to amend. Click Edit Nameservers in the Current Domain table. In the Primary field under Hostname enter the first nameserver address Please note: nameserver addresses typically start with ns0. or ns1. In the Secondary field under Hostname enter your second nameserver address. The IP Address field is optional, you can leave this blank. Click Update and allow up to 72 hours for the changes to take effect. Please note: nameserver changes can take up to 72 hours to fully complete. Your browser does not support the video tag. That’s it! You’ve changed your nameservers. Related guides How to reset your nameservers How to create an MX record What is DNS How to create an A record How to create a CNAME record

How to create an A record

A records (Address records) are part of the domain name system (DNS) and their primary use, is to link domain names to the IP address of the web server a website is hosted on. If you've moved to a new hosting provider, there's a chance you may need to change or add A records for your domain name. Don't worry if you're not sure what this means, as our handy guide walks you through everything you need to do. Let’s get started… Log in to your LCN account. Click Domains and Manage next to the domain you want to update. Click Edit DNS Settings. Click the ADD AN A RECORD button.   Please note: if you are editing these records, click Edit next to the record. In the Hostname field enter the text you want before your domain e.g. www In the IP Address field enter the IP address of your server e.g. 94.126.40.226. Click ADD A RECORD and allow up to 24 hours for the changes to take effect.   Please note: Leaving the Hostname field blank will create a blank A record. For more information see our How to set up a naked domain guide. Your browser does not support the video tag. That’s it! You’ve setup an A record on your domain. Related guides How to change your Nameservers How to create a CNAME record How to create an MX record How to create an SPF record

How to create a CNAME record

A CNAME or Canonical name records are used to map or point one hostname to another. CNAMEs are commonly used to point a .uk domain name to a .com domain name; allowing you to display the same website on both domains. How to create a CNAME record: Log in to your LCN account. Click Domains and select Manage next to the domain. Click Edit DNS Settings. Under the CNAME section, click Add A CNAME Record. In the Alias field enter the text you want before your domain. E.g. Entering www will create an alias for the full hostname (www.yourdomain.com). Please note: The alias field can't be blank. In the Hostname field enter the address of the domain you want to point to e.g. www.domain.co.uk. Click Add CNAME Record and allow up to 24 hours for the changes to take effect. Your browser does not support the video tag. That’s it! You’ve now successfully created your CNAME record. Related guides How to change your Nameservers How to create an A record How to create an MX record How to reset your Nameservers

How to create an MX record

MX records (Mail eXchange records) are part of the domain name system (DNS) and their primary use is to direct email sent to your domain name to the correct email server. If you've moved to a new hosting provider, there's a chance you may need to change or add MX records for your domain name. Don't worry if you're not sure what this means, as our handy guide walks you through everything you need to do. Let’s get started… Log in to your LCN account. Click Domains and Manage next to the domain you want to update. Click Edit DNS Settings. Click Add A MX Record. Please note: if you are editing these records, click Edit next to the record. In the Mail Server field enter the hostname of the server that will handle your emails e.g. mx1.lcn.com In the Priority field enter the priority for that hostname. Please note: Many email providers use multiple servers to manage emails. If you’re using more than one MX record, the priority is used to determine which MX record is delivered to first. The lowest number assigned to a priority will be attempted first. E.g. records with a priority of 0 will be delivered to before records with a priority of 1. Click Add MX Record and allow up to 24 hours for the changes to take effect. Your browser does not support the video tag. That’s it! You’ve setup an MX record on your domain. Related guides How to forward your emails to another address How to create a DKIM record How to create an SPF record

How to create an SPF record

Sender Policy Framework (SPF) records specify which mail servers can send email on behalf of your domain. When an email is received, the mail server uses the SPF record to check that mail is being sent by an authorised mail server, if not the mail can be rejected as spam. If you’re using LCN for your email services, an SPF record is already setup on your domain. If you’re using an external mail provider such as Google Mail you can ask them for an SPF record and add this as a TXT record by following the handy guide below. Let’s get started… How to create an SPF record: Log in to your LCN account. Click the Domains icon and choose Manage. Click DNS Settings. Under the TXT Records section, Click Add A TXT Record. Unless stated, leave the Name field blank. In the Data field enter your SPF value e.g. v=spf1 include:_spf.google.com ~all Click Add TXT Record and allow up to 24hrs for the changes to take effect. Please note: If you are using our shared hosting platform, the default SPF record we use is as follows: v=spf1 ip4:94.126.40.0/24 ip4:94.126.44.32/27 ?all That’s it! You’ve added an SPF record to your domain. Please note: Please be cautious when configuring your SPF record as doing so incorrectly may result in email not being accepted from your domain. If you would like to check that an SPF record has been configured correctly, you can contact us. Related guides How to create a DKIM record How to create an SRV record

How to create a DKIM record

Domain Keys Identified Mail (DKIM) records allow you to digitally sign emails from your domain. Recipients of your emails can then verify that the message really did come from your domain and has not been tampered with. DKIM works by using public and private encryption keys. The private key is used to create encrypted mail headers that are embedded in every email message you send. The public key is added to the DNS records for your domain which allows recipients to retrieve and then use it to decrypt the header and verify the message. If you run your own mail server and would like to start signing your own emails, dkim.org will give you everything you need. This guide will show you how to add a DKIM record to any domain name registered with LCN. Let’s get started… Log in to your LCN account. Click the Domains icon and choose Manage. Click DNS Settings. Under the TXT Records section, Click ADD A TXT RECORD. In the Name field enter a string that will distinguish this key from any others, also known as a selector prefix, e.g. google._domainkey. In the Data field enter your public encryption key, e.g v=DKIM1; k=rsa; p=p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDeIhtCv3vUinyhKiKtZ8efjHGGo 8gE1T+o7gLrvo6yRtdz9ICe6Fz5sgz0WYFW5nCV4DmaTcS25TfgWKsLggGSBdDxzShyvg dKJkG3b4+73rT/5opnRceqQf1qndnMZfkb/0/YciMKNQmigj9IGwKypj6CoIr1s46jRG y4Ws7LQIDAQAB Click Add TXT Record and allow up to 24hrs for the changes to take effect. Your browser does not support the video tag. Warning Please take care when configuring your DKIM record as doing this incorrectly may result in email from your domain being flagged as spam. That’s it! You’ve successfully added DKIM record to your domain. Related guides How to create an MX record How to create an SPF record How to create an SRV record

How to reset your nameservers

nameservers form the backbone of the Domain Name System (DNS) as they create the link between a domain name and its email and website services. If you have changed your nameservers in the past but would like to use LCN as your nameserver provider. This handy guide will show LCN domain owners how to reset them back to default. Please note: our default nameservers are: ns0.lcn.com ns1.lcn.com ns2.lcn.com Let’s get started… Log in to your LCN account. Click Domains and select Manage next to the domain. Click Nameservers. Click Reset to LCN Defaults and then Reset My Nameservers Allow up to 72 hours for the changes to take effect. Your browser does not support the video tag. Please note Your nameserver changes will normally be active within a few hours, however it can take up to 72 hours for your changes to propagate globally. Related guides How to change your nameservers How to create a CNAME record

How to manage DNS settings in cPanel

This guide will explain how to manage DNS settings for domains hosted in cPanel. Let’s get started… To manage DNS settings for domains hosted using cPanel, you will first need to register and set up nameservers. You can then manage DNS settings by logging in to the WHM control panel after adding a domain account: To manage DNS settings for a domain in the WHM control panel, select ‘Edit DNS Zone’ under the ‘DNS Functions’ menu: Choose a domain name’s DNS zone and select the ‘edit’ button. You can then change any existing DNS entries for that particular domain. To add a new DNS record, enter the required details in the area below the text ‘Add New Entries Below this Line’. If you need any help adding or amending DNS records you can contact the LCN support team. Related guides How to set up name servers on Cloud hosting using cPanel How to manage DNS settings in Vesta Control Panel How to manage files and FTP accounts on Cloud hosting using cPanel

How to set up nameservers on Cloud hosting using cPanel

This guide will explain how to configure DNS servers within cPanel including how to register private nameservers for domains registered to your LCN.com account. For cloud hosting customers using the Vesta control panel, please click here for the relevant support guide. Let’s get started… If you want to manage DNS zones for your Cloud hosting plan using cPanel, you will need to set up nameservers to allow for this. You will first need to create 2 DNS A records pointing to the server IP address to use as nameservers – for this guide we will use: ns1.yourdomain.com and ns2.yourdomain.com. See the following guide for instructions on adding A records to domains registered within your LCN.com account. Registering private nameservers with LCN The following steps will be required if you want to apply the nameservers to the same domain name that you are using for the nameserver hostnames – for example setting nameservers for ‘yourdomain.com’ to: ns1.yourdomain.com, ns2.yourdomain.com. Each registrar may have different methods for setting up private nameservers and storing the required glue records – the instructions below will explain how to carry this out for domains registered to an LCN.com account. Go to the 'domains' section of your LCN account Select to manage the domain name you intend to use as the hostname for your private nameservers Select ‘edit nameservers’ Replace the existing nameserver settings with the new entries in the following format: ns1.yourdomain.com ns2.yourdomain.com Enter the IP address of your server under the IP address fields for each nameserver Select ‘update’. This completes the process required to register your private nameservers and store the glue records (IP addresses) with the registry. Configuring private nameservers within cPanel Select the menu for ‘Basic cPanel & WHM setup’ in the WHM control panel: Scroll to the bottom of the page where the nameserver settings for the server are located – then replace the default entries with the new nameserver hostnames you are applying: ns1.yourdomain.com ns2.yourdomain.com Related guides How to set up name servers on Cloud hosting using Vesta control panel How to add a domain on Cloud hosting using cPanel How to manage files and FTP accounts on Cloud hosting using cPanel

Why are the DNS changes not showing on my updated domains?

All Internet hosts, including your computer when it is connected to the Internet, use a DNS server. Every time you go to a website, you need to look up the site's IP address using the domain name of the website. Your request for this lookup is eventually passed to a DNS server somewhere. However, your request is one of thousands, even millions of requests being made at any one time across the Internet. The DNS lookup process requires your local DNS server to ask others servers if it is not authoritative for the domain you are trying to reach, it should ask other servers to get an answer. Your local server could get quite busy performing these lookup requests and this could slow down its performance if it has to perform a lookup for every request. To combat this, the answers that a DNS server gets from another can be added to its own internal database and retained for a period of time equal to the time to live - (TTL) value set on the DNS record requested. Storing these responses is called caching and allows a DNS server to respond quickly to multiple queries for the same domain or host. If you are on a website and want to retrieve the next page on the site, the local DNS server does not have to look up the host again (provided the time to live value has not expired and caused the local DNS server to delete the information). This is why it takes longer to contact a website the first time, but subsequent requests for pages on the same site are faster. These are know as caching DNS servers. The DNS caches will also cache that records do not exist. Almost all Internet Service Providers (ISPs) operate some kind of caching DNS server. Although DNS caching speeds up resolution by storing recent answers, and short-circuiting the normal resolution process, there is a down side. Because DNS servers cache answers and don't delete these answers until the time to live expires, it can take hours or days for the entire Internet to recognise changes to DNS information for your domain name. Related guides How to change your Nameservers How to create a CNAME record How to create an MX record

How to set up name servers on Cloud hosting using Vesta Control Panel

This guide will explain how to configure DNS servers within the Vesta Control panel including how to register private nameservers for domains registered to your LCN.com account. Let’s get started… If you want to manage DNS zones for your Cloud hosting plan using the Vesta control panel, you will need to set up name-servers to allow for this. You will first need to create two DNS A records pointing to the server IP address to use as nameservers – for this guide we will use: ns1.yourdomain.com and ns2.yourdomain.com. See the following guide for instructions on adding A records to domains registered within your LCN.com account. Registering Private Name-servers with LCN.com The following steps will be required if you want to apply the nameservers to the same domain name that you are using for the nameserver hostnames – for example setting nameservers for ‘yourdomain.com’ to: ns1.yourdomain.com, ns2.yourdomain.com. Each registrar may have different methods for setting up private name-servers and storing the required glue records – the instructions below will explain how to carry this out for domains registered to an LCN.com account. Go to the 'domains' section of your LCN.com account. Select to manage the domain name you intend to use as the host-name for your private name-servers Select ‘edit nameservers’ Replace the existing nameserver settings with the new entries in the following format: ns1.yourdomain.com ns2.yourdomain.com Enter the IP address of your server under the IP address fields for each nameserver. Select ‘update’. This completes the process required to register your private nameservers and store the glue records (IP addresses) with the registry. Configuring Name-servers within the Vesta Control Panel You will first need to add a domain name within the Vesta control panel. Go to the DNS menu. Select ‘edit’ under the sub-menu for your domain. Change template to: child-ns Go to the ‘Packages’ menu Edit the ‘default’ package – or the required package if you have previously customised these settings. Enter ns1.yourdomain.com and ns2.yourdomain.com under ‘nameservers’ and select ‘save’. You can now use these nameservers to point other domains to your cloud hosting and manage the DNS zones for these domains via the Vesta control panel. Related guides How to set up name servers on Cloud hosting using cPanel How to add a domain on Cloud hosting using Vesta control panel How to manage files and FTP accounts on Cloud hosting using Vesta control panel

How to manage DNS settings in Vesta Control Panel

This guide will explain how to manage DNS settings for domains hosted in Vesta Control Panel. Let’s get started… To manage DNS settings for domains hosted using Vesta Control Panel, you will first need to register and set up nameservers. You can then manage DNS settings by going to the ‘DNS’ section of the control panel after adding a domain: Select ‘list records’ to view the DNS zone for the domain and to add, remove or edit records for the domain: Select the plus icon to add a new DNS record: Or select the ‘edit’ or ‘remove’ options under any existing records to modify the DNS zone for a domain. The following fields will be provided when creating a new DNS record: Domain: Pre-filled out Record: Enter ‘name’ field of record here (‘www’ for example). Type: Select the record type (A, Cname, MX). IP or Value: Enter the IP, target or value of the record. Priority: Optional – can be used to set MX priority for example. Related guides How to manage files and FTP accounts on Cloud hosting using Vesta control panel How to manage DNS settings in cPanel How to set up name servers on Cloud hosting using Vesta Control Panel

What is DNS?

All the computers connected to the internet are identified by a unique series of numbers called IP addresses (eg. 94.126.40.154). IP stands for Internet Protocol and these numbers are not easy to remember. Domains were invented because we find it easier to deal with the names, than numbers. To make it easier to connect specific computers and content, the Domain Name System (DNS) was invented. This is basically an address book which is used to map an easy to remember domain name to an IP address. This then allows any responses sent to the domain name to communicate with the computer that the IP address relates to. Using DNS is similar to making a phone call with your mobile phone. Your phone dials the number for you and the telephone network uses that number to connect you. Related guides How to change your Nameservers How to create an A record How to create a CNAME record How to create an MX record

How to create an SRV record

Service (SRV) records are a general use records that relate to a particular service of the domain e.g. SIP or FTP. They provide flexibility to the DNS system by not having to create lots of new record types for each service. SRV records are popular for newer protocols, for example Internet telephony (SIP) or Instant Messaging (XMPP) where the desktop programs that connect to the services can find out where it is hosted and additional information such as port and protocol. One reason for creating a SRV record for your domain would be if you wanted to have a single public SIP address which could be redirected to your current location. If someone wanted to make a SIP phone call to you@domain.com the SRV record on domain.com would tell their SIP program that it should connect to sip.voip-service.com. Here's how to create a SRV record for your domain name: Log in to your account. Click the Domains icon and select Manage next to the domain you wish to amend. Click DNS Settings in the Current Domain menu on the left. Click the Add A SRV Record button. On the SRV Builder form, In the Service field enter a service name for the record e.g. sip. Select the Protocol the service uses e.g. TCP. In the Priority field enter a number for the priority of the target host, lower value means more preferred. In the Weight field enter a number for the relative weight for records with the same priority, higher values mean more weight. In the Port field enter the TCP or UDP port on which the service can be found. In the Hostname field enter the hostname of the server providing the service e.g. sip.voip-service.com. Click Add SRV Record and allow up to 24hrs for the changes to take effect. Here is a quick demonstration Related guides How to create an SPF record How to create a DKIM record What is DNS?

How to set up a naked domain DNS record

This guide will explain how to set up a naked domain DNS record on your domain name. Adding this will allow people to visit your website without the ‘www.’ prefix. If you need to add another type of DNS record, you can learn how to do this here. Let’s get started… Login to your LCN.com account and click Domains Click Manage next to the domain name you wish to add your DNS record to Click Edit DNS Settings which is in pink and located on the right hand side of the page Under the ‘A’ Records section, click ADD AN A RECORD Leave the Hostname field blank and enter the IP Address of the server your website is hosted on Click ADD A RECORD That’s it! Your website will now load using the naked domain. All DNS changes can take up to 72 hours to complete. This may happen more quickly but this is down to the setup of your Internet Service Provider’s (ISP) network. Your browser does not support the video tag. Related guides How to change your Nameservers How to create an A record How to create a CNAME record How to create an MX record

Need a hand? Search over a hundred step-by-step support guides