History of LCN – the short version

Believe it or not we didn’t start out as web hosting and domain name gurus – back in 1999 our bag was web design.

One of the things that really bothered us in those days was the lack of quality hosting and domain name providers around to house our clients’ websites. Tired of expensive domain prices and servers with flaky uptime, we decided the best way to fix the problem was to do it ourselves, so LCN.com was born!

Since then we’ve gone from strength to strength and are proud to be one of the biggest organically grown web hosts and registrars in the UK. In fact, many of the small team from the beginning are still here, all these years later.

100,000+ happy customers


happy customers

35,000+ active hostings


active hostings

60 full time staff

over 60

fulltime staff members

100 cups of tea


cups of tea washed down daily

Our mission

Helping small businesses get online is at the heart of everything we do here at LCN. Our goal is to cut the jargon and make creating and publishing a website a realistic prospect for everyone. We don’t think you should have to rely on a third-party designer just to have an online presence.

But getting your site online is only half the battle – the other challenge is making it a success! We give you a hand with this too, with hundreds of resources to help you reach the right audience including guides on SEO, Facebook for businesses, and Twitter Marketing – all thrown in for free.

To help us help you, we’ve made customer service and support a top priority. So you can chat to our UK-based support team by phone and email seven days a week.

Making it easy for non-technical small businesses to be successful online

Here’s what just some of our customers say about our service…

  • 73x73

    Always easy and affordable... ... and with someone ready to chat if necessary.

    written 20 days ago by Liz

  • 73x73

    Jack was really helpful in helping me migrate my site. Credit to LCN. Your support sets you apart from other providers.

    written about 1 month ago by Brett Loveday

  • 73x73

    Good service and hope will happiness with LCN for more years!

    written 28 days ago by Thanh Phuc Duong

  • 73x73

    Always been a good company to deal with, never had any problems with there service, any problems I have encountered when doing my web sites they have sorted for me, can't fault them.

    written 20 days ago by Stella

  • 5 stars on TrustPilot

    @lcndotcom Many thanks to Matt in LCN support, who helped me migrate my WordPress Site, very impressed. @Halpinscs

    written 3 months ago by Halpins Computers

  • 5 stars on TrustPilot

    @lcndotcom great customer service. https://t.co/pny5YAhUGC

    written 12 months ago by Numbergroup

  • 5 stars on TrustPilot

    Domain provider @lcndotcom smashing the customer service at 9.15pm with non-robotic live chat with Robert 👍🙏😇#CustomerService

    written about 1 month ago by Colin Heath

  • 5 stars on TrustPilot

    Bought a new hosting package for my shop. Support is phenomenal, and set up isn't making me tear my hair out. Lovin… https://t.co/vlKurJ59ZP

    written 12 months ago by Amanda Ho

  • 5 stars on TrustPilot

    .@lcndotcom once again blowing the customer service out the park. I don't understand why anyone would give their Do… https://t.co/3Ctcky6Bl6

    written 9 months ago by Renji 👾🎶

  • 5 stars on TrustPilot

    https://t.co/Y1TkAGrG1c thanks to all the guys @lcndotcom for the best hosting and customer service the past 4 weeks @spikesdirect

    written 8 months ago by Golf Spikes Direct

  • 5 stars on TrustPilot

    https://t.co/DQ5lTrHbGZ has fantastically reassuring and helpful support staff, when your website bugs you. Thank y… https://t.co/07uNBbkCMs

    written 2 months ago by CllrDavidPope

  • 5 stars on TrustPilot

    I love @lcndotcom - their staff are incredible!

    written 9 months ago by Vic formerly Watson #FBPE

  • 5 stars on TrustPilot

    Just a shout out to Alan @lcndotcom for his excellent customer service and help with a little Wordpress php issue I… https://t.co/3L68xwitGP

    written 12 months ago by Lee Robinson👾

  • 5 stars on TrustPilot

    @lcndotcom Another first class support conversation with the LCN folks!

    written 11 months ago by Karen Boyce

We'd love you to give us a tweet!


We made a conscious effort to make sure our entire operation is located at a single site. Sure we could’ve cut costs by using buying cheap server space in other data centres or outsourcing our support desk, but we think having our staff and services located in the same building in the UK makes a huge difference to us and our customers. It’s one big happy home for LCN’s staff and servers alike.

At the heart of the LCN platform is our state-of-the-art data centre just off the A1(M) in Stevenage, Hertfordshire. It’s super resilient, with its own substation, advanced UPS system and backup generator – meaning your server could stay online days even without mains electricity on-site. It’s also watched round-the-clock by our on-site monitoring team, who can step in at a moment’s notice if anything goes awry.

Data centre talk can get a bit jargony and drawn out, so here are some bitesize facts you might want to know.

Network and connectivity

Our servers and systems are supported by an amazing dark fibre core network. It sports super low latency for lightning-fast load times, oodles of bandwidth and, just like our data centre, has lots of resilience built in.


Everyone these days knows security is important. That goes for physical as well as electronic protection, so we’ve got all-areas CCTV, top-notch alarms and in-house information security experts keeping a watchful eye on everything 24/7.

Environment monitoring

Our Network Operations Centre is full of clever engineering types who keep a lookout over every aspect of the data centre, like power levels, temperature, humidity, smoke detection, water leaks… you name it, they look for it.

Fire suppression

We use cutting edge detection technology to keep fire risks down to an absolute minimum. The VESDA system can detect even the tiniest amounts of smoke in the air, and our safe-to-breathe FM200 gas suppression system puts out fires in seconds – without damaging equipment.

Our team

The data centre may power the LCN machine, but it’s really it’s the people that really make the company what it is. We currently employ over sixty full time staff – here’s just a few of the team.

Mark Boost CEO

Without doubt the busiest guy in the office. As well as being CEO and founder of LCN, Mark also heads up our sister brands ServerChoice and Ai Networks. Despite this, he’s always approachable and maintains a hands-on approach with LCN and all our staff members.

Nick De Monte Technical Director

Another one that’s been with the company since our humble beginnings, Nick has seen it all. Coming from a design and UX background he knows what’s what. He’s in charge of our R&D and engineering teams and works on new products and features – nothing at LCN goes live without getting past Nick’s keen eye.

Barry Fenning Marketing Director

Barry joined the team in 2008 when we poached him from some company called Google. He’s a self-confessed workaholic, so as well as marketing LCN products and services he also makes sure we keep our customers at the forefront of everything we do.

Dan Sampson Customer Support Manager

This is the man responsible for moulding new recruits into tech support super-soldiers. Our support team deal with hundreds of calls and tickets every day, and Dan ensures every single customer query is answered to the very best of our ability.

Baxter Mascot / Junior Vice President

Baxter is Mark’s dog and the official company mascot. He spends his days patrolling the office, greeting visitors and generally getting all the attention a dog could ever dream of. Fun fact: He’s always on the hunt for bananas.

Want to join the team?

We’re always on the lookout for new talent to join our ranks. If you’re looking to work for a friendly, informal and innovative company, and are passionate about what you do, we’d love to hear from you.

Current job opportunities

Helping UK charities get online

It’s our pleasure to have helped over 500 hundred UK charities get their websites online completely free of charge!

If you’re a charity or a non-profit organisation, we can offer you free web hosting for life and a free 2-year domain name – everything you need to get your organisation seen and heard online.

All you need to do is get in touch to let us know a few details about your charity and what sort of hosting you need. We’ll do the rest and have you up and running in no time at all.

Find out more about our charity hosting

Get in touch and let us help you bring your idea to life

Contact us