History of LCN – the short version

Believe it or not we didn’t start out as web hosting and domain name gurus – back in 1999 our bag was web design.

One of the things that really bothered us in those days was the lack of quality hosting and domain name providers around to house our clients’ websites. Tired of expensive domain prices and servers with flaky uptime, we decided the best way to fix the problem was to do it ourselves, so LCN.com was born!

Since then we’ve gone from strength to strength and are proud to be one of the largest web hosts and registrars in the UK. In fact, many of the small team from the beginning are still here, all these years later.

100,000+ happy customers

100,000+

happy customers

35,000+ active hostings

35,000+

active hostings

60 full time staff

over 60

fulltime staff members

100 cups of tea

100

cups of tea washed down daily

Our mission

Helping small businesses get online is at the heart of everything we do here at LCN. Our goal is to cut the jargon and make creating and publishing a website a realistic prospect for everyone. We don’t think you should have to rely on a third-party designer just to have an online presence.

But getting your site online is only half the battle – the other challenge is making it a success! We give you a hand with this too, with hundreds of resources to help you reach the right audience including guides on SEO, Facebook for businesses, and Twitter Marketing – all thrown in for free.

To help us help you, we’ve made customer service and support a top priority. So you can chat to our UK-based support team by phone and email seven days a week.

Making it easy for non-technical small businesses to be successful online

Here’s what just some of our customers say about our service…

LCN.com
  • 73x73

    Always easy and affordable... ... and with someone ready to chat if necessary.

    written 7 months ago by Liz

  • 73x73

    Good service and hope will happiness with LCN for more years!

    written 7 months ago by Thanh Phuc Duong

  • 73x73

    Jack was really helpful in helping me migrate my site. Credit to LCN. Your support sets you apart from other providers.

    written 7 months ago by Brett Loveday

  • 73x73

    Always been a good company to deal with, never had any problems with there service, any problems I have encountered when doing my web sites they have sorted for me, can't fault them.

    written 7 months ago by Stella

  • 5 stars on TrustPilot

    Big up Matt at @lcndotcom. Sorted my email probs!

    written over 1 year ago by Lee Jackson

  • 5 stars on TrustPilot

    Ive said it before, and I'll say it again- @lcndotcom chat support is truly outstanding (especially Matthew - thanks ;) )

    written 4 months ago by Lee Robinson👾

  • 5 stars on TrustPilot

    If anyone is looking for a top notch website provider, I’d recommend @lcndotcom - their customer service is out of this world!

    written about 1 year ago by Vic formerly Watson #FBPE

  • 5 stars on TrustPilot

    https://t.co/DQ5lTrHbGZ has fantastically reassuring and helpful support staff, when your website bugs you. Thank y… https://t.co/07uNBbkCMs

    written 8 months ago by CllrDavidPope

  • 5 stars on TrustPilot

    @lcndotcom Oh by the way - a huge thanks to Alex and the team at https://t.co/fcapMURocT - Superb service. My SSL… https://t.co/gZMpJ1czKC

    written 9 months ago by Code Cobber

  • 5 stars on TrustPilot

    .@lcndotcom once again blowing the customer service out the park. I don't understand why anyone would give their Do… https://t.co/3Ctcky6Bl6

    written over 1 year ago by Renji 👾🎶

  • 5 stars on TrustPilot

    Fabulous service from @lcndotcom today - THANK YOU SO MUCH!

    written over 1 year ago by Vic formerly Watson #FBPE

  • 5 stars on TrustPilot

    Massive thank you to Alan at @lcndotcom for being so helpful in sorting out my Mac OS upgrade issues. Panic over . Phew! :)

    written over 1 year ago by Karen Flower Photo

  • 5 stars on TrustPilot

    @lcndotcom Another first class support conversation with the LCN folks!

    written over 1 year ago by Karen Boyce

  • 5 stars on TrustPilot

    I love @lcndotcom - their staff are incredible!

    written over 1 year ago by Vic formerly Watson #FBPE

We'd love you to give us a tweet!

LCN HQ

We made a conscious effort to make sure our entire operation is located at a single site. Sure we could’ve cut costs by using buying cheap server space in other data centres or outsourcing our support desk, but we think having our staff and services located in the same building in the UK makes a huge difference to us and our customers. It’s one big happy home for LCN’s staff and servers alike.

At the heart of the LCN platform is our state-of-the-art data centre just off the A1(M) in Stevenage, Hertfordshire. It’s super resilient, with its own substation, advanced UPS system and backup generator – meaning your server could stay online days even without mains electricity on-site. It’s also watched round-the-clock by our on-site monitoring team, who can step in at a moment’s notice if anything goes awry.

Data centre talk can get a bit jargony and drawn out, so here are some bitesize facts you might want to know.

Network and connectivity

Our servers and systems are supported by an amazing dark fibre core network. It sports super low latency for lightning-fast load times, oodles of bandwidth and, just like our data centre, has lots of resilience built in.

Security

Everyone these days knows security is important. That goes for physical as well as electronic protection, so we’ve got all-areas CCTV, top-notch alarms and in-house information security experts keeping a watchful eye on everything 24/7.

Environment monitoring

Our Network Operations Centre is full of clever engineering types who keep a lookout over every aspect of the data centre, like power levels, temperature, humidity, smoke detection, water leaks… you name it, they look for it.

Fire suppression

We use cutting edge detection technology to keep fire risks down to an absolute minimum. The VESDA system can detect even the tiniest amounts of smoke in the air, and our safe-to-breathe FM200 gas suppression system puts out fires in seconds – without damaging equipment.

Want to join the team?

We’re always on the lookout for new talent to join our ranks. If you’re looking to work for a friendly, informal and innovative company, and are passionate about what you do, we’d love to hear from you.

Current job opportunities


Helping UK charities get online

It’s our pleasure to have helped over 500 hundred UK charities get their websites online completely free of charge!

If you’re a charity or a non-profit organisation, we can offer you free web hosting for life and a free 2-year domain name – everything you need to get your organisation seen and heard online.

All you need to do is get in touch to let us know a few details about your charity and what sort of hosting you need. We’ll do the rest and have you up and running in no time at all.

Find out more about our charity hosting

Get in touch and let us help you bring your idea to life

Contact us