To upload your website you need to create a connection between your computer and your hosting package. You can do this with an FTP (File Transfer Protocol) program. If you are using PC, we recommend a popular free FTP program called Filezilla which you can download for free for both PC and Mac.

For a step by step guide for your FTP program, simply click the link for it below:

    Filezilla

  1. Download, install and then run the Filezilla FTP program.
    Please note:
    When installing any piece of software, please follow the installation instructions carefully. Some software may attempt to install tool-bars and other software that you might not want.
  2. In the Quickconnect bar at the top, enter upload.lcn.com in the Host field.
  3. In the Username field enter your FTP username.
  4. In the Password field enter your FTP password.
  5. Note: You can find your FTP username and change your FTP password by logging into your LCN Account. Click the Hosting icon, click Manage for your hosting and going to the FTP Details sections of that page.

  6. You can leave the Port field blank, it will default to 21.
  7. Click Quickconnect.
  8. In the Remote Site field on the right, enter /www.domain.com/web (replace domain.com with your own domain) and hit enter. This will put you in the right location on our server to start uploading your website files.
  9. There are 2 panels in the centre of Filezilla, the left hand panel represents the files on your computer, the right hand panel represents the files on our server.
  10. To upload a file or folder select it in the left hand panel and drag it over to the right hand panel.

    Filezilla (Mac)

  1. Download, install and then run the Filezilla FTP program.
    Please note:
    When installing any piece of software, please follow the installation instructions carefully. Some software may attempt to install tool-bars and other software that you might not want.
  2. In the Quickconnect bar at the top, enter upload.lcn.com in the Host field.
  3. In the Username field enter your FTP username.
  4. In the Password field enter your FTP password.
  5. Note: You can find your FTP username and change your FTP password by logging into your LCN Account. Click the Hosting icon, click Manage for your hosting and go to the FTP Details sections of that page.

  6. You can leave the Port field blank, it will default to 21.
  7. In the Remote Site field on the right, enter /www.yourdomain.com/web (replace domain.com with your own domain) and hit enter. This will put you in the right location on our server to start uploading your website files.
  8. There are 2 panels in the centre of Filezilla, the left hand panel represents the files on your computer, the right hand panel represents the files on our server.
  9. To upload a file or folder, simply drag and drop them into this window.

Please Note

  • Your website homepage file should be called index.html or index.php. If there is no index file the default holding page will be displayed when you visit your website.
  • You can also connect with FTP using your LCN account username and password. If you have multiple hosting accounts, you will be able to access them all in the remote site panel within your chosen program.
  • If you have problems connecting please check that your firewall, anti-virus or ISP (Internet Service Provider) aren't blocking port 21 or the FTP program.
  • Need a hand? Search over a hundred step-by-step support guides