How to transfer your domain name away from us

Thinking of leaving? We pride ourselves on being great value for money and having the best customer service, so please contact us if you think we can do better and we’ll be happy to review your account and the services we provide you.

If you do decide to leave LCN, all DNS within our Nameservers will cease if you are not using us for any hosting services.

Let’s get started…

Transferring UK domains (.co.uk, .org.uk, .me.uk, .uk)

  1. Log in to your LCN account.
  2. Click the Domains icon and select Manage next to the domain you want to transfer.
  3. Click Transfer Away in the Current Domain menu on the left.
  4. Let us know why you are going, select a reason
  5. Click the CONTINUE WITH TRANSFER button.

  6. Please Note: If you are moving the domain under the request of your new designer, developer or hosting company, we recommend getting in contact with the support team to see if moving your domain is required for what you are trying to achieve.

  7. Check and update your Domain Owner Contact.
  8. In the IPS Tag field enter the IPS Tag of the new registrar.
  9. Click CONTINUE WITH TRANSFER AND SUBMIT IPS TAG and allow up to 24hrs for the changes to take effect.

Transferring all other domains (.com, .net, .info, etc...)

If your domain name is:

  • Less than 60 days old
  • Has been transferred to us within the last 60 days
  • Has had the registrant change lock enabled

you won’t be able to transfer the domain. For more details see the ICANN Transfer Policy.

Before you start the transfer, make sure you have access to the email address for the registered owner of your domain.

Once this is done you can proceed with the transfer, using the instructions below:

  1. Log in to your LCN account.
  2. Click the Domains icon and select Manage next to the domain you want to transfer.
  3. Click Transfer Away in the Current Domain menu on the left.
  4. Let us know why you are going, select a reason
  5. Click the CONTINUE WITH TRANSFER button.

  6. Please Note: If you are moving the domain under the request of your new designer, developer or hosting company, we recommend getting in contact with the support team to see if moving your domain is required for what you are trying to achieve.

  7. Check and update your Domain Owner Details.
  8. Click the CONTINUE WITH TRANSFER AND UNLOCK DOMAIN button and wait for this action to complete.
  9. This will generate an Auth Code for your domain which you’ll need to give to your new domain provider.

Once a request to transfer your domain is received from the registrar you are transferring to, authorisation emails will be sent to the owner and admin contacts. If there is no acknowledgement from the owner or admin contacts, the transfer will remain with LCN in an unlocked state.

That’s it! You have now started your outbound transfer from LCN. We hope to see you back with us in the future.

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