Making and storing backups is an essential process for website owners. Whether it's a small personal site or a worldwide corporate site, backups are often overlooked, but they’re super important.

This guide shows LCN Web hosting and WordPress hosting customers how to create a website and database backup.

Before you start, you’ll need to know your FTP login details. You’ll have received these in an email from us when you setup your site. Alternatively, you can get these from the Manage Site page of your LCN account.

Let’s get started…

Backing up your web content

An FTP client is needed to create a backup. We would recommend using WinSCP as your FTP client, but feel free to use any FTP software you’re comfortable with.

  1. Download, install and then run the WinSCP FTP program.

  2. Please note: When installing any piece of software, read the installation instructions carefully. Some software comes bundled with freeware you don’t need.

  3. In the Login box, enter upload.lcn.com in the Host name field.
  4. Change the Port number to 21.

  5. Please note: This will change the File protocol to FTP

  6. In the User name field enter your FTP username.
  7. In the Password field enter your FTP password.
  8. Click Login.
  9. There are two panels in the centre of WinSCP, the left-hand panel represents the files on your computer, the right-hand panel represents the files on your web hosting.
  10. To backup your files, select all of the content in the right-hand panel and drag it over to the left-hand panel.

  11. Please note: for ease of use, it is recommended to create a new folder on the your local machine for your website to be stored in. This folder can then be copied to CD, USB, DVD or an external hard drive for safe keeping.

Backing up your database

If a Web App such as Joomla or WordPress has been installed, then your website is linked to a database. Databases need to be backed up separately as they are not stored in the same location as the website files.

  1. First, the database username, password and hostname are needed. If you are unsure of these, connect via FTP using the details above and locate your websites configuration file.

    • In WordPress, these can be found in the wp-config.php file
    • In Joomla, these can be found in the configuration.php file
    • In OpenCart, these can be found in the config.php file

    Make a note of these details, they will be needed later.

  2. Navigate to www.domain.com/phpmyadmin. Replacing “domain.com” with your domain name.
  3. Login using the database Username, Password and hostname gained earlier.
  4. Select Databases and choose your database e.g. domain_com_db
  5. Click Export and click Go.
  6. You’ll be ask to download the file and save it to a location on your machine.

Please note:

How often backups are taken is up to you. However, we would recommend to gain regular backups of your website, especially before and after any major updates.

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