It's great to be able to access your email on the move. This guide will show you how to set up your email account on an iPhone or iPad running IOS10. For customers using LCN Web hosting, WordPress hosting or Email hosting.

Before you start you’ll need to know have the email address and password for the account you’re looking to set up. If you are unsure of these details they can be found in your LCN.com account.

Let’s get started…

  1. From the iPhone home screen tap on Mail.
  2. Tap on Accounts.
  3. Tap on Add Account.
  4. Tap Other from the list of providers.
  5. Tap Add Mail Account.
  6. On the New Account page enter the following:
    • Name: Your full name
    • Email: Your email address
    • Password: Your email address password
    • Description: Enter a brief description of the account to help you find it later (i.e. Work Email)
  7. Tap the Next button at the top right of your screen. Your iPhone will then try and determine as many settings as it can for you before loading the next page.
  8. Ensure that IMAP is selected (highlighted in blue). If you do require a POP account, please see our IMAP/POP settings.
  9. Under Incoming Mail Server enter the following:
    • Host Name: Enter mail.lcn.com
    • User Name: Enter your full email address
    • Password: Enter your email address password
  10. Scroll down to the Outgoing Mail Server and enter the following:
    • Host Name: Enter mail.lcn.com
    • User Name: Enter your full email address
    • Password: Enter your email address password
  11. Click the blue Next button at the top right of the screen.
  12. Your phone will now attempt to verify your details. You may see a pop up which states Cannot Connect Using SSL. Click Yes and this will continue to verify.

That’s it! Your iPhone should now be set up and ready to receive email.

Please Note:

The default port of 25 should allow you to send email. If you find that you are having problems sending email, the first step would be to change the port to 26 or 587. To do this:

  • Locate your account via the Mail option, select your account and then tap the IMAP account to get in to the account settings. (if you are on an older version of IOS you can find the settings via the Mail, Contacts, Calendars option).
  • Tap SMTP - mail.lcn.com and again to edit the details.
  • At the bottom of the screen will be an option to change the port, tap this and enter 26 or 587, and then hit Done.

Need a hand? Search over a hundred step-by-step support guides