This guide shows you how to set up Mozilla Thunderbird with your email address.

Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon.

  1. Open Mozilla Thunderbird.
  2. Click Create a new account from the main screen.
  3. You should now see a new menu pop up entitled Mail Account Setup. You will be prompted to enter a Display Name, an Email Address and a Password. These details will be for the domain email address you intend to use with Mozilla Thunderbird. Click Continue when you have finished entering your details.
  4. As Thunderbird uses an auto-configure system for your email, your domain email settings should be pulled directly from the LCN.com server and auto-populate the remaining email server settings. If you entered all of your domain email details correctly, you should see a screen similar to this:
  5. Simply click Done and your mailbox will finish setting up.
  6. If you see a message which states Thunderbird failed to find the settings for your email account, please follow the next step below.

    1. You now need to Manually set up the server details in order create a connection from Thunderbird to our mail servers. Please use the following:
      • Select IMAP for the incoming server type.
      • Enter mail.lcn.com for the Incoming server hostname.
      • Choose Port 143 and select None for the SSL type.
      • Select Normal password for the Authentication.
      • SMTP should be selected for the outgoing server type.
      • Enter mail.lcn.com in to the Server hostname for the outgoing mail.
      • Choose Port 25 and select None for the SSL type.
      • Select Normal password for the Authentication.
      Finally, enter your full e-mail address in the Username text box.
    2. Select Done.
    3. Your account should now be set-up within Thunderbird and you will be taken back to the main screen. The new mailbox will be on the left hand side. Your email address should now be set up and ready to go!
    4. Please Note:

      Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you are having problems sending mail, the first step would be to change the port to 26 or 587. To do this:

      • Choose the View settings for this account option and then Outgoing Server (SMTP).
      • Selecting edit will allow you to edit the server details and you need to change the default port to 26 or 587 here.

Need a hand? Search over a hundred step-by-step support guides