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How to order and manage Cloud Hosting

This guide explains how to order and manage Cloud servers within your LCN account. You can find guides on managing cPanel and Vesta control panels here.

Let’s get started…

Ordering a Cloud Server

To setup your new Cloud Server you need to customise/select your package.

  1. Use the slider to select the size of your Cloud Server. The specifications of the different plans are detailed below:
    Size CPU RAM HDD
    XS 1 core 512GB 20GB
    S 2 cores 1GB 50GB
    M 4 cores 2GB 100GB
    L 6 cores 4GB 150GB
    XL 8 cores 8GB 200GB
  2. Choose your Operating System:
  3. You can select either the CentOS or Ubuntu Operating System

    Please note: cPanel is not supported if Ubuntu OS is selected.

  4. Choose your Control Panel:
  5. Select a control panel for managing your server – VestaCP is open source and can be added at no additional cost, the license for cPanel will add an additional £15+VAT to the monthly cost of the package.

    Please note: cPanel is not supported if XS or S is selected.

  6. Choose your Billing Cycle:
  7. Select between monthly, quarterly, or yearly billing.

    Please note: You will be billed automatically on the expiry date of your Cloud Server, providing you have an active payment card stored on your LCN account.

Once the server setup has completed you can manage it from the Cloud Server section of your LCN account.

Managing Cloud Servers within your account

From the Cloud Servers section in the LCN account, you can restart a server by selecting the reboot button:

Selecting the stop button will shut down the server until the start button is selected:

The Upgrade option allows you to increase the specs of your server to any of the higher options by paying the difference based on your remaining subscription term. Be aware that whilst you can upgrade a cloud server plan at any time – it is not possible to downgrade to remove allocated resources once an upgrade is applied.

Manage IP Address

Servers will be allocated one IP address. The Public IP Address, Private IP Address, and PTR Hostname can all be managed from the from the Cloud Servers section in the LCN account.

Please note: Further IP’s can’t be configured on the Cloud Server.

Accessing the control panel

You can select the CONTROL PANEL button to access the control panel for the server:

Details on accessing the server control panel will also be sent in a setup email.

Cancelling your Cloud Server

You can cancel your server at any time by selecting the Cancel Cloud Server option from the top left of the Cloud Servers section, at which point you will need to accept the terms of the cancellation. Make sure you have a backup of any data before cancelling as the cancellation will be applied immediately and all data will be permanently destroyed

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