Being able to access your email whilst away from the office is a great feature and that's why most people like to sync their mailbox to the mobile device too. This guide will give you step by step instructions on setting up your mailbox on an Android Device.

Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon.

The guide below was created using Android version 4.1.2 on a Samsung Galaxy S3

  1. Touch the Menu button, then select Settings, Add Account and then Email.
  2. Enter your Email Address and Password in the fields and then press Next.
    Note: It might be helpful to choose Show Password to ensure the password is correct.
  3. The device will now check for auto set-up and should then ask you What type of account you wish to choose.
  4. You now need to choose IMAP account and on the next screen enter the following details:

      Incoming server settings

    • In the Username field enter your full email address.
    • In the Password field enter your email password.
    • In the IMAP server field enter mail.lcn.com.
    • The security needs to be set to none.
    • The port for incoming mail is 143 .
  5. The device will attempt to connect to the incoming server. If you receive any errors, simply choose Edit Details and double check your details are correct. Once successful, you will be taken to the Outgoing server settings screen and you need to use the details below:
    • Outgoing server settings

    • In the SMTP server field enter mail.lcn.com.
    • The security needs to be set to none.
    • The port for outgoing mail is 25.
    • Ensure that Require sign-in is ticked.
    • In the Username field enter your full email address.
    • In the Password field enter your email password.
  6. The device will attempt to connect to the outgoing server. If you receive any errors, simply choose Edit Details and double check your details are correct. Once successful, you will be taken to the Account options screen. You will need to set these to your personal preferences and then touch Next to continue.
  7. Lastly, you need to name your account on your device. We advise to name this as your full e-mail address to avoid confusion with any other accounts you may have. Touch Done to complete the email setup.
  8. Please Note:

    Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you are having problems sending mail, the first step would be to change the port from to 26 or 587. To do this:

    • Touch the Menu button and then select settings followed by Email and then Settings again.
    • Choose your account name and then scroll down to Outgoing Settings.
    • Scroll to the port field and change this to 26 or 587.
Your Android device will now be able to send and receive mail using your email address.

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