Customer Support

Information at your fingertips

We understand that somtimes it's not convenient to email or telephone support and you just want some simple instructions or quick answers. Our support section is geared to deliver just that, with its step-by-step guides, comprehensive FAQ and flash tutorials.

Step-by-step Guides

Helping you perform common tasks

Our guides help you perform common tasks such as configuring your email or buying a domain name.

Popular Guides

• How to buy domain names with LCN.com
• How to create a mailbox via the control panel
• Access your personalised email using Outlook 2007
• Access your personalised email using MacMail
• Upload files via FileZilla to your starter/dynamic hosting account

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Frequently Asked Questions

Have a query or question?

Our FAQ section contains answers to common queries relating to domain name registration and web hosting.

Top 5 FAQ entries

• What is DNS caching?
• How do I get my website onto the search engines?
• How do I logon to webmail?
• Who is my ISP?
• What are Verified By Visa and MasterCard SecureCode?

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Online Tutorials

Watch & read demonstrations online

We have put together a series of tutorials, walkthroughs and guides to help you get more from our hosting products.

• Flash tutorials
• PDF tutorials