{"id":51,"date":"2020-02-12T10:36:19","date_gmt":"2020-02-12T10:36:19","guid":{"rendered":"https:\/\/www.lcn.com\/support\/knowledge-base\/how-to-back-up-your-website\/"},"modified":"2020-09-16T10:33:42","modified_gmt":"2020-09-16T10:33:42","slug":"how-to-back-up-your-website","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/how-to-back-up-your-website\/","title":{"rendered":"How to backup your website"},"content":{"rendered":"\n<p>A backup of your website and storing those backups is an essential process for website owners. Whether it\u2019s a small personal site or a worldwide corporate site, backups are often overlooked, but they\u2019re super important.&nbsp;<\/p>\n\n\n\n<p>This guide shows LCN\u202f<a href=\"https:\/\/www.lcn.com\/web-hosting\" target=\"_blank\" rel=\"noreferrer noopener\">Web hosting<\/a>\u202fand\u202f<a href=\"https:\/\/www.lcn.com\/web-hosting\/wordpress\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress hosting<\/a>\u202fcustomers how to create a website and database backup.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Before you start, you\u2019ll need to know your FTP login details. You can&nbsp;check and update&nbsp;these from&nbsp;your&nbsp;<a href=\"https:\/\/login.lcn.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">LCN account<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you would like to check and update your FTP details or create new ones we have a guide for this\u202f<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-set-up-separate-ftp-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Let\u2019s get started\u2026&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Backup your website content&nbsp;<\/h3>\n\n\n\n<p>To backup of your website, an FTP client will be needed. We would recommend using\u202f<a href=\"https:\/\/winscp.net\/eng\/docs\/introduction\" target=\"_blank\" rel=\"noreferrer noopener\">WinSCP<\/a>\u202for\u202f<a href=\"https:\/\/filezilla-project.org\/download.php?platform=win64\" target=\"_blank\" rel=\"noreferrer noopener\">FileZilla<\/a>\u202fas your FTP client, but feel free to use any FTP software you\u2019re comfortable with.&nbsp;&nbsp;<br>&nbsp;<br>Alternatively, if you have Backups activated you can use our&nbsp;<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-backup-and-restore-your-website-using-the-lcn-backup-utility\/\" target=\"_blank\" rel=\"noreferrer noopener\">Backup tool<\/a>.&nbsp;<\/p>\n\n\n\n<p>The following steps will guide you using WinSCP.&nbsp;&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><a href=\"https:\/\/winscp.net\/eng\/docs\/guide_install\" target=\"_blank\" rel=\"noreferrer noopener\">Download<\/a>, install and then run the WinSCP FTP program.&nbsp;<\/li><\/ol>\n\n\n\n<div class=\"container row col-md-24 support-article panel panel-default panel-body\" style=\"background-color: #f6e9db; border-color: #ead9c7; border: 1px solid #ddd; border-radius: 4px; padding: 1% 2%; background-image: url('\/images\/my_account\/highlight.png'); background-position: left top; background-repeat: repeat-x;\">\n<p><span style=\"font-size: 17px;\"><strong style=\"color: #e77600 !important; font-size: 18px;\">Please note<\/strong>: When installing any piece of software, read the installation instructions carefully. Some software comes bundled with freeware you don\u2019t need.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>In the\u202f<strong>Login<\/strong>\u202fbox, enter\u202f<strong>upload.lcn.com<\/strong>\u202fin the\u202f<strong>Host name<\/strong>\u202ffield.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Change the Port number to\u202f<strong>21<\/strong>.&nbsp;<\/li><\/ol>\n\n\n\n<div class=\"container row col-md-24 support-article panel panel-default panel-body\" style=\"background-color: #f6e9db; border-color: #ead9c7; border: 1px solid #ddd; border-radius: 4px; padding: 1% 2%; background-image: url('\/images\/my_account\/highlight.png'); background-position: left top; background-repeat: repeat-x;\">\n<p><span style=\"font-size: 17px;\"><strong style=\"color: #e77600 !important; font-size: 18px;\">Please note<\/strong>: This will change the File protocol to FTP&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>In the\u202f<strong>User name<\/strong>\u202ffield enter your FTP username.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>In the\u202f<strong>Password<\/strong>\u202ffield enter your FTP password.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>Click\u202f<strong>Login<\/strong>.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li>There are two panels in the centre of WinSCP, the left-hand panel represents the files on your computer, the right-hand panel represents the files on your web hosting.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\"><li>To&nbsp;backup&nbsp;your files, select all of the content in the right-hand panel and drag it over to the left-hand panel.&nbsp;<\/li><\/ol>\n\n\n\n<div class=\"container row col-md-24 support-article panel panel-default panel-body\" style=\"background-color: #f6e9db; border-color: #ead9c7; border: 1px solid #ddd; border-radius: 4px; padding: 1% 2%; background-image: url('\/images\/my_account\/highlight.png'); background-position: left top; background-repeat: repeat-x;\">\n<p><span style=\"font-size: 17px;\"><strong style=\"color: #e77600 !important; font-size: 18px;\">Please note<\/strong>: for ease of use, it is recommended to create a new folder on the your local machine for your website to be stored in. This folder can then be copied to CD, USB, DVD or an external hard drive for safe keeping.&nbsp;<\/span><\/p>\n<\/div>\n\n\n\n<video autoplay=\"autoplay\" loop=\"loop\" muted=\"\" controls=\"controls\" width=\"100%\" height=\"100%\"><source src=\"\/support\/articles\/attachment\/547\/inline\/original\/1487333357\/FTPbackup.mp4\">Your browser does not support the video tag.<\/video>\n\n\n\n<h3 class=\"wp-block-heading\">Backing up your database&nbsp;<\/h3>\n\n\n\n<p>If&nbsp;you built your website with an application such as\u202f<strong>Joomla<\/strong>\u202for\u202f<strong>WordPress<\/strong>,&nbsp;then your website is linked to a database. Databases need to be backed up separately as they are not stored in the same location as the website files.&nbsp;&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>First, the database\u202f<strong>username, password<\/strong>\u202fand\u202f<strong>hostname<\/strong>\u202fare needed. If you are unsure of these, connect via FTP&nbsp;or use File Manager&nbsp;and locate your websites\u202f<strong>configuration<\/strong>\u202ffile.&nbsp;&nbsp;<\/li><\/ol>\n\n\n\n<ul class=\"wp-block-list\"><li>For\u202f<strong>WordPress<\/strong>, these can be found in the\u202f<strong>wp-config.php<\/strong>\u202ffile&nbsp;<\/li><li>In\u202f<strong>Joomla<\/strong>, these can be found in the\u202f<strong>configuration.php<\/strong>\u202ffile&nbsp;<\/li><li>and <strong>OpenCart<\/strong>, these can be found in the\u202f<strong>config.php<\/strong>\u202ffile&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<p>Make a note of these details, they will be needed later.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Navigate to www.domain.com\/mysqladmin. Replacing \u201cdomain.com\u201d with your domain name.\u00a0<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Login using the database\u202f<strong>Username, Password<\/strong>\u202fand\u202f<strong>hostname<\/strong>\u202fgained earlier.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Select Databases and choose your database e.g.&nbsp;domain_com_db&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Click\u202f<strong>Export<\/strong>\u202fand click\u202f<strong>Go<\/strong>.&nbsp;<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>You\u2019ll be ask to\u202f<strong>download<\/strong>\u202fthe file and\u202f<strong>save<\/strong>\u202fit to a location on your machine.&nbsp;<\/li><\/ol>\n\n\n\n<video autoplay=\"autoplay\" loop=\"loop\" muted=\"\" controls=\"controls\" width=\"100%\" height=\"100%\"><source src=\"\/support\/articles\/attachment\/548\/inline\/original\/1487333638\/Databasebackup.mp4 \">Your browser does not support the video tag.<\/video>\n\n\n\n<div class=\"container row col-md-24 support-article panel panel-default panel-body\" style=\"background-color: #f6e9db; border-color: #ead9c7; border: 1px solid #ddd; border-radius: 4px; padding: 1% 2%; background-image: url('\/images\/my_account\/highlight.png'); background-position: left top; background-repeat: repeat-x;\">\n<p><span style=\"font-size: 17px;\"><strong style=\"color: #e77600 !important; font-size: 18px;\">Please note:<\/strong>\u202fHow often backups are taken is up to you. However, we would recommend to take regular backups of your website, especially before and after any major updates.&nbsp;Although we offer a backup utility, it is still advised to keep a local backup as well.&nbsp;<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A backup of your website and storing those backups is an essential process for website owners. Whether it\u2019s a small personal site or a worldwide corporate site, backups are often overlooked, but they\u2019re super important.&nbsp; This guide shows LCN\u202fWeb hosting\u202fand\u202fWordPress hosting\u202fcustomers how to create a website and database backup.&nbsp;&nbsp; Before you start, you\u2019ll need to [&hellip;]<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[4],"ht-kb-tag":[5],"class_list":["post-51","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-web-hosting","ht_kb_tag-web-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to backup your website - LCN.com Support Guide<\/title>\n<meta name=\"description\" content=\"How to backup your website. 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