{"id":34,"date":"2020-02-12T10:36:13","date_gmt":"2020-02-12T10:36:13","guid":{"rendered":"https:\/\/www.lcn.com\/support\/knowledge-base\/how-to-set-up-your-email-account-on-an-iphone\/"},"modified":"2025-06-10T11:21:27","modified_gmt":"2025-06-10T11:21:27","slug":"how-to-set-up-your-email-account-on-an-iphone","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/how-to-set-up-your-email-account-on-an-iphone\/","title":{"rendered":"How to set up your email account on an iPhone"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In this article, we will show you how to&nbsp;<strong>add an IMAP email account to Apple Mail for iOS<\/strong>. Setting up your email account using IMAP in Apple Mail for iOS allows you to sync messages across all your devices while keeping them stored on the mail server, meaning you can view your email directly on your mobile device without logging into Webmail.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to create a mailbox and email alias in your Control Panel. Unsure how to do so? Follow our guide&nbsp;<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-create-an-email-address\/\">HERE<\/a>.<\/p>\n\n\n\n<p>If you have completed this already, we would also recommend you login to&nbsp;<a href=\"https:\/\/webmail.lcn.com\/\">Webmail<\/a>&nbsp;before starting the set up in Apple Mail for iOS to check you have the correct login credentials. Please ensure you enter your full email address and password.<br><br>If you need to do a password reset, you can do so via the Control Panel using this guide&nbsp;<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-change-webmail-password\/\">HERE<\/a>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE<\/strong>: To add your mailbox as an IMAP account in Apple Mail for iOS, you\u2019ll need to ensure that <strong>Authenticated SMTP<\/strong> is active. If the package hasn\u2019t already been activated, you can enable it through your Control Panel or contact our Sales team at <strong><strong>0345 363 3637<\/strong><\/strong>.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On your device, open the <strong>Settings<\/strong> app.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/01.png\" alt=\"\" class=\"wp-image-6875\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Scroll through the Settings list and select <strong>Apps<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/1-2-492x1024.png\" alt=\"\" class=\"wp-image-6878\" style=\"width:353px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the option for <strong>Mail<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/2.png\" alt=\"\" class=\"wp-image-6879\" style=\"width:352px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Next, select <strong>Mail Accounts<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/3-1024x686.png\" alt=\"\" class=\"wp-image-6880\" style=\"width:356px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Then <strong>Add Account<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/4-1024x636.png\" alt=\"\" class=\"wp-image-6881\" style=\"width:356px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will now see several account type options, please select <strong>Other<\/strong> as the account type.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/5-788x1024.png\" alt=\"\" class=\"wp-image-6882\" style=\"width:355px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Next, select <strong>Add Mail Account<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/6-945x1024.png\" alt=\"\" class=\"wp-image-6883\" style=\"width:357px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five <\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A form will appear where you can enter your account details. The <strong>Email<\/strong> and <strong>Password<\/strong> fields are required to be filled in, however <strong>Name<\/strong> and <strong>Description<\/strong> are optional. Once these fields have been filled, tap <strong>Next <\/strong>in the top right corner of the screen.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/7.png\" alt=\"\" class=\"wp-image-6885\" style=\"width:358px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the page you are taken to, you will be asked to fill in all the necessary server information for your incoming and outgoing email. Before you begin filling in the information, please ensure that<strong> IMAP<\/strong> is chosen as the account type.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/8-629x1024.png\" alt=\"\" class=\"wp-image-6886\" style=\"width:360px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Please enter the information as follows:<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><strong>Incoming Mail Server<\/strong><\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Host Name &#8211; <strong>mail.lcn.com<\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username \u2013 <strong>your email address<\/strong> <em>(example@mydomain.co.uk)<\/em><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Password \u2013 <strong>your webmail password<\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><strong>Outgoing Mail Server<\/strong><\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Host Name &#8211; <strong><strong>mail.lcn.com<\/strong><\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username \u2013 <strong>your email address<\/strong> <em>(example@mydomain.co.uk)<\/em><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Password \u2013 <strong>your webmail password<\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-warning-block\"><p class=\"nco-warning-block-content\"><strong>PLEASE NOTE<\/strong>: The outgoing username and password are<strong> not<\/strong> <strong>optional<\/strong>. Ensure these fields contain the same username and password that you entered in the incoming settings.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>After these details have been entered in full, tap <strong>Next <\/strong>in the top right corner of your screen.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Seven <\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once finished, tap <strong>Save<\/strong> in the top right corner of the page to complete the setup.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2022\/10\/9.png\" alt=\"\" class=\"wp-image-6888\" style=\"width:360px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.lcn.com\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3637<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to&nbsp;add an IMAP email account to Apple Mail for iOS. Setting up your email account using IMAP in Apple Mail for iOS allows you to sync messages across all your devices while keeping them stored on the mail server, meaning you can view your email directly on [&hellip;]<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[9],"ht-kb-tag":[10],"class_list":["post-34","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-setting-up-and-managing-email","ht_kb_tag-email-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to set up your email account on an iPhone - LCN.com<\/title>\n<meta name=\"description\" content=\"How to set up your email account on an iPhone at LCN with this simple step-by-step guide to allow you to manage your emails on the move.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-set-up-your-email-account-on-an-iphone\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set up your email account on an iPhone - 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