{"id":2991,"date":"2025-07-10T12:37:51","date_gmt":"2025-07-10T12:37:51","guid":{"rendered":"https:\/\/www.lcn.com\/support\/?post_type=ht_kb&#038;p=2991"},"modified":"2025-07-10T12:41:41","modified_gmt":"2025-07-10T12:41:41","slug":"how-to-add-an-additional-email-alias-to-a-user-in-microsoft-365","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/how-to-add-an-additional-email-alias-to-a-user-in-microsoft-365\/","title":{"rendered":"How to add an additional email alias to a user in Microsoft 365"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In this article, we will show you how to <strong>add an additional email alias to a user<\/strong> in your Microsoft 365 Admin area. Adding an alias to an existing user allows them to <strong>receive emails to multiple addresses without needing a separate mailbox<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to log into your Microsoft Admin area located at <a href=\"https:\/\/login.microsoftonline.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/login.microsoftonline.com\/<\/a> with your Admin username and password.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: Unsure where to find your Admin details? If so, please refer to our support guide <a href=\"https:\/\/www.lcn.com\/support\/articles\/getting-started-with-microsoft-365\/\">HERE<\/a>.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To begin, select&nbsp;<strong>Admin<\/strong>&nbsp;from the menu column on the left-hand side of the page.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\" alt=\"\" class=\"wp-image-7105\" style=\"width:323px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select&nbsp;<strong>Users<\/strong>&nbsp;from the menu column on the left-hand side of the page.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-8.png\" alt=\"\" class=\"wp-image-7106\" style=\"width:321px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once you have selected&nbsp;<strong>Users<\/strong>, select&nbsp;<strong>Active users<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-9.png\" alt=\"\" class=\"wp-image-7107\" style=\"width:320px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the <em>Active users<\/em> page, select the display name of the user that you wish to add an alias to.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-10.png\" alt=\"\" class=\"wp-image-7108\" style=\"width:703px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE<\/strong>: You can only configure multiple aliases on a user that has a license assigned to them.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In the panel that appears on the right hand side of the page, select <strong>Manage username and email<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-11.png\" alt=\"\" class=\"wp-image-7109\" style=\"width:609px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In the <em>Manage username and email <\/em>section, add the required alias in the <strong>Username <\/strong>field and then select <strong>Add<\/strong>.<\/p>\n\n\n\n<p>Once this action has completed, you can add further aliases as required by repeating this step.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-12.png\" alt=\"\" class=\"wp-image-7110\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: For more options, click the <strong>three dots on the right of the created alias<\/strong> to either <strong>Change to primary email<\/strong> or to <strong>Delete alias<\/strong>.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-13.png\" alt=\"\" class=\"wp-image-7111\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once you have added the required alias(es), select <strong>Save changes<\/strong> to finalise the configuration.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-15.png\" alt=\"\" class=\"wp-image-7113\" style=\"width:425px;height:auto\"\/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.lcn.com\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3637<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to add an additional email alias to a user in your Microsoft 365 Admin area. Adding an alias to an existing user allows them to receive emails to multiple addresses without needing a separate mailbox. Getting Started To get started, you first need to log into your [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[56],"ht-kb-tag":[],"class_list":["post-2991","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-office-365"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to add an additional email alias to a user in Microsoft 365 - Customer Support Guides - LCN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-add-an-additional-email-alias-to-a-user-in-microsoft-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to add an additional email alias to a user in Microsoft 365 - Customer Support Guides - LCN\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to add an additional email alias to a user in your Microsoft 365 Admin area. 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