{"id":2841,"date":"2025-06-17T14:51:25","date_gmt":"2025-06-17T14:51:25","guid":{"rendered":"https:\/\/www.lcn.com\/support\/?post_type=ht_kb&#038;p=2841"},"modified":"2025-08-20T12:18:48","modified_gmt":"2025-08-20T12:18:48","slug":"why-havent-my-dns-changes-propagated","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/why-havent-my-dns-changes-propagated\/","title":{"rendered":"Why Haven\u2019t My DNS Changes Propagated?\u00a0"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>When updating your domain&#8217;s DNS settings, you might encounter delays beyond the usual 24\u201348 hour propagation period. In this article, we will outline some basic troubleshooting steps to help <strong>identify<\/strong> and <strong>resolve potential issues<\/strong>.&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Checking Your Nameservers&nbsp;<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>When making any changes to your DNS, you must make sure they are done on the <strong>correct nameservers <\/strong>for your domain.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Nameservers are specialised servers that <strong>translate domain names<\/strong> (like example.com) into <strong>IP addresses<\/strong>, allowing web browsers to locate and load websites. They are a key part of the <strong>Domain Name System (DNS)<\/strong> and help direct internet traffic to the correct server.&nbsp;<\/p>\n\n\n\n<p>When you register a domain through us, it will be automatically assigned to our nameservers. You can <strong>change these nameservers<\/strong> to move control of your DNS to a different provider if needed.&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE<\/strong>: If you are unsure where your domain\u2019s nameservers are kept, you can follow our guide <a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-check-your-nameserver-provider\/\">HERE<\/a>.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Local DNS Caching&nbsp;<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Local DNS caching<\/strong> is a process where your computer, router, or Internet Service Provider (ISP) <strong>temporarily stores DNS records<\/strong> to speed up future requests for the same website. Instead of querying a DNS server every time you visit a site, your system <strong>retrieves the cached record<\/strong>, reducing load times and network traffic. This means that even though you have made a DNS change to your site, you have likely <strong>cached the old DNS records<\/strong> for your site on your <strong>device<\/strong> or <strong>network<\/strong>.&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To bypass this, you can:&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Try a different network (use your mobile network instead of your home or work WiFi network)&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Try a different browser (Microsoft Edge instead of Google Chrome)&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restart your router&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Incorrect DNS Settings&nbsp;<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To ensure your DNS settings are correctly configured, double-check that you have entered the correct records (A, CNAME, MX, TXT, etc.) in your DNS settings. Additionally, confirm that there are no <strong>conflicting <\/strong>or <strong>duplicate records<\/strong> that could cause resolution issues. You can use online DNS lookup tools like <strong>DNSChecker<\/strong> or <strong>MXToolBox<\/strong> to verify that your changes are propagating correctly.&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE:<\/strong> If you are unsure on how your DNS records need to be input, you can follow this guide <a href=\"https:\/\/www.lcn.com\/support\/articles\/what-is-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\">HERE<\/a>\u00a0<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP: <\/strong>If you are unsure on how to input your DNS settings correctly, you can <a href=\"https:\/\/admin.lcn.com\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a> and we can make the necessary changes for you (if we are your nameserver provider). Please ensure that all DNS entries you provide are submitted in <strong>plain text<\/strong> rather than as a screenshot &#8211; this helps prevent errors when inputting the records into your DNS settings.\u00a0<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">TTL (Time To Live)<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Time to Live (TTL)<\/strong> is a setting in DNS that determines how long a record is cached before it expires and needs to be refreshed. <strong>Measured in seconds<\/strong>, TTL helps balance speed and efficiency &#8211; lower values (e.g., 3600 seconds) allow for faster updates, while higher values (e.g., 86400 seconds) reduce DNS queries and improve performance.&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE<\/strong>: To have <strong>access <\/strong>to your domain\u2019s <strong>TTL settings<\/strong>, you must have the <strong>domain proxy service <\/strong>active on your domain.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: The lowest TTL you can set on your DNS settings with us is <strong>3600<\/strong> (1hr).\u00a0<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.lcn.com\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3637<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When updating your domain&#8217;s DNS settings, you might encounter delays beyond the usual 24\u201348 hour propagation period. In this article, we will outline some basic troubleshooting steps to help identify and resolve potential issues.&nbsp; Checking Your Nameservers&nbsp; When making any changes to your DNS, you must make sure they are done on the correct nameservers [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[16],"ht-kb-tag":[120],"class_list":["post-2841","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-dns-and-nameservers","ht_kb_tag-domains"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Haven\u2019t My DNS Changes Propagated?\u00a0 - Customer Support Guides - LCN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/why-havent-my-dns-changes-propagated\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Haven\u2019t My DNS Changes Propagated?\u00a0 - Customer Support Guides - LCN\" \/>\n<meta property=\"og:description\" content=\"When updating your domain&#8217;s DNS settings, you might encounter delays beyond the usual 24\u201348 hour propagation period. 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