{"id":2163,"date":"2024-01-17T08:49:05","date_gmt":"2024-01-17T08:49:05","guid":{"rendered":"https:\/\/www.lcn.com\/support\/?post_type=ht_kb&#038;p=2163"},"modified":"2024-02-19T15:28:27","modified_gmt":"2024-02-19T15:28:27","slug":"how-to-edit-my-account-details-in-the-online-control-panel","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/how-to-edit-my-account-details-in-the-online-control-panel\/","title":{"rendered":"How to edit my Account Details in the Online Control Panel"},"content":{"rendered":"\n<p>Your Account Details are found within your <strong>Online Control Panel, <\/strong>this displays who the <strong>Account Holder <\/strong>is and how we can contact you if you are due a renewal or if we need to contact you with a call.<\/p>\n\n\n\n<p>This guide will help you locate your <strong>Account Details<\/strong> and assist you with changing your details.<\/p>\n\n\n\n<p>Before you follow this guide, you must have access to your <strong>Online Control Panel<\/strong> as the main account holder. If you need assistance to get into your <strong>Control Panel<\/strong>, you can follow this guide <a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-log-into-your-online-control-panel\/\">here.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<p>Once you are in the <strong>Online Control Panel<\/strong>, look for the tab <strong>Account. <\/strong>Hover your mouse over this tab and look for <strong>Account Details<\/strong> in the drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1011\" height=\"1024\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-114-1011x1024.png\" alt=\"\" class=\"wp-image-2164\" style=\"width:345px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-114-1011x1024.png 1011w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-114-296x300.png 296w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-114-768x778.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-114-50x50.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-114.png 1269w\" sizes=\"auto, (max-width: 1011px) 100vw, 1011px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Firstly, you can change your login settings. Including <strong>Email Address, Alternate Email Address, <\/strong>and your <strong>Memorable Word\/Phrase.<\/strong><\/p>\n\n\n\n<p>Above each section, select the <strong>Edit <\/strong>to change your details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"82\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-1024x82.png\" alt=\"\" class=\"wp-image-2367\" style=\"width:658px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-1024x82.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-300x24.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-768x61.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-50x4.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-1536x123.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-203-2048x164.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>One you are happy with these changes, confirm your <strong>Password <\/strong>and click save.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"337\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115-1024x337.png\" alt=\"\" class=\"wp-image-2165\" style=\"width:459px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115-1024x337.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115-300x99.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115-768x253.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115-50x16.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115-1536x506.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-115.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>Next you can change your <strong>Contact<\/strong> information, such as your <strong>Name<\/strong>, <strong>date of birth, <\/strong>and <strong>Telephone number.<\/strong><\/p>\n\n\n\n<p>Once you are happy with the changes, click <strong>Save.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"674\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116-1024x674.png\" alt=\"\" class=\"wp-image-2166\" style=\"width:458px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116-1024x674.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116-300x197.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116-768x505.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116-50x33.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116-1536x1010.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-116.png 1853w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>If you move around and need to change your <strong>Address<\/strong>, this can be done on this page too.<\/p>\n\n\n\n<p>Once you are happy with the changes, click <strong>Save.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"637\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117-1024x637.png\" alt=\"\" class=\"wp-image-2167\" style=\"width:461px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117-1024x637.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117-300x187.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117-768x478.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117-50x31.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117-1536x956.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-117.png 1564w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>Lastly, you can change your <strong>Communications <\/strong>and <strong>Notifications.<\/strong> This means you can toggle whether you receive marketing emails, and how we send our renewal reminders.<\/p>\n\n\n\n<p>Once you are happy with these changes, click <strong>Save.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"505\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119-1024x505.png\" alt=\"\" class=\"wp-image-2169\" style=\"width:464px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119-1024x505.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119-300x148.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119-768x379.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119-50x25.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119-1536x758.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-119.png 1949w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you have any further questions then please <strong>raise a support request<\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3637 <\/strong>and our customer support team will be happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your Account Details are found within your Online Control Panel, this displays who the Account Holder is and how we can contact you if you are due a renewal or if we need to contact you with a call. This guide will help you locate your Account Details and assist you with changing your details. [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[73,27,62],"class_list":["post-2163","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-accounts-and-billing","ht_kb_tag-account","ht_kb_tag-account-management","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to edit my Account Details in the Online Control Panel - Customer Support Guides - LCN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-edit-my-account-details-in-the-online-control-panel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to edit my Account Details in the Online Control Panel - Customer Support Guides - LCN\" \/>\n<meta property=\"og:description\" content=\"Your Account Details are found within your Online Control Panel, this displays who the Account Holder is and how we can contact you if you are due a renewal or if we need to contact you with a call. 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