{"id":2130,"date":"2024-01-16T16:29:05","date_gmt":"2024-01-16T16:29:05","guid":{"rendered":"https:\/\/www.lcn.com\/support\/?post_type=ht_kb&#038;p=2130"},"modified":"2024-01-16T16:29:05","modified_gmt":"2024-01-16T16:29:05","slug":"authorising-countries-or-ip-addresses-for-online-control-panel-access","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/authorising-countries-or-ip-addresses-for-online-control-panel-access\/","title":{"rendered":"Authorising countries or IP addresses for Online Control Panel access"},"content":{"rendered":"\n<p>Due to the nature of online security nowadays, we automatically restrict access to your <strong>Online Control Panel <\/strong>to only the account holder\u2019s country of residence.<\/p>\n\n\n\n<p>Meaning if the address on the account is originally in the UK, then the <strong>Online Control Panel<\/strong> will only be accessible from UK IP addresses only.<\/p>\n\n\n\n<p>This guide will show you how to allow access to different countries if you need to access the <strong>Online Control Panel <\/strong>from a different IP address.<\/p>\n\n\n\n<p>Before we begin this guide, you require access to your <strong>Online Control Panel<\/strong> as the main account holder. If you require help to get into the control panel, then follow this guide <a href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-log-into-your-online-control-panel\/\">here.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>From the dashboard, hover your mouse on the <strong>Account <\/strong>tab and select <strong>Security Settings <\/strong>from the drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1022\" height=\"925\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-92.png\" alt=\"\" class=\"wp-image-2131\" style=\"width:353px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-92.png 1022w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-92-300x272.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-92-768x695.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-92-50x45.png 50w\" sizes=\"auto, (max-width: 1022px) 100vw, 1022px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Now look for the <strong>Location Restrictions <\/strong>section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"250\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-93.png\" alt=\"\" class=\"wp-image-2132\" style=\"width:669px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-93.png 826w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-93-300x91.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-93-768x232.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-93-50x15.png 50w\" sizes=\"auto, (max-width: 826px) 100vw, 826px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>From here you can add a new country by selecting <strong>Add New Country \/ IP <\/strong>or the option below which is <strong>Add.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"308\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94-1024x308.png\" alt=\"\" class=\"wp-image-2133\" style=\"width:667px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94-1024x308.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94-300x90.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94-768x231.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94-50x15.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94-1536x462.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-94.png 1975w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>Now you will select a nation or IP address that you would like to remove the restriction from, then select <strong>Save<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"963\" height=\"854\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-95.png\" alt=\"\" class=\"wp-image-2134\" style=\"width:421px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-95.png 963w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-95-300x266.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-95-768x681.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-95-50x44.png 50w\" sizes=\"auto, (max-width: 963px) 100vw, 963px\" \/><\/figure>\n\n\n\n<p>This will lift the restriction on this country, if you require access to the <strong>Online Control Panel<\/strong>. This is great if you anticipate going on a lot of business trips and need to access your account from abroad.<\/p>\n\n\n\n<p>You can disable the restriction altogether by clicking the tab at the top of <strong>Location Restriction.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"336\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96-1024x336.png\" alt=\"\" class=\"wp-image-2135\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96-1024x336.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96-300x99.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96-768x252.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96-50x16.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96-1536x504.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-96.png 1979w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you have any further questions then please <strong>raise a support request<\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3637<\/strong>and our customer support team will be happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Due to the nature of online security nowadays, we automatically restrict access to your Online Control Panel to only the account holder\u2019s country of residence. Meaning if the address on the account is originally in the UK, then the Online Control Panel will only be accessible from UK IP addresses only. This guide will show [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[73,62,42],"class_list":["post-2130","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-accounts-and-billing","ht_kb_tag-account","ht_kb_tag-online-control-panel","ht_kb_tag-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Authorising countries or IP addresses for Online Control Panel access - Customer Support Guides - LCN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/authorising-countries-or-ip-addresses-for-online-control-panel-access\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Authorising countries or IP addresses for Online Control Panel access - Customer Support Guides - LCN\" \/>\n<meta property=\"og:description\" content=\"Due to the nature of online security nowadays, we automatically restrict access to your Online Control Panel to only the account holder\u2019s country of residence. 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