{"id":2108,"date":"2024-01-03T11:34:32","date_gmt":"2024-01-03T11:34:32","guid":{"rendered":"https:\/\/www.lcn.com\/support\/?post_type=ht_kb&#038;p=2108"},"modified":"2024-01-03T11:34:34","modified_gmt":"2024-01-03T11:34:34","slug":"how-to-reset-your-online-control-panel-password","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/","title":{"rendered":"How to reset your Online Control Panel Password"},"content":{"rendered":"\n<p>Its not a problem if you&#8217;ve forgotten your Online Control Panel password, as long as you have access to the email address registered to your LCN account.<\/p>\n\n\n\n<p>This guide will be showing you how to access your <strong>Online Control Panel, <\/strong>and how to reset your password in case you have forgotten it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>You want to be on the home page of our website <a href=\"https:\/\/www.lcn.com\/\">www.lcn.com<\/a>, and select where it says <strong>Log In.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"96\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1024x96.png\" alt=\"\" class=\"wp-image-2109\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1024x96.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-300x28.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-768x72.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-50x5.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1536x143.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-2048x191.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Select <strong>Forgotten Password<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-1024x512.png\" alt=\"\" class=\"wp-image-2110\" style=\"width:604px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-1024x512.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-300x150.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-768x384.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-50x25.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-1536x768.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-80-2048x1024.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>Please enter your <strong>Account Reference Number <\/strong>or your <strong>Email Address<\/strong> that is linked with the account.<\/p>\n\n\n\n<p>You will then be emailed a link to reset your <strong>Online Control Panel Password<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"466\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-81-1024x466.png\" alt=\"\" class=\"wp-image-2111\" style=\"width:627px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-81-1024x466.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-81-300x136.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-81-768x349.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-81-50x23.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-81.png 1330w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Click submit and then you will be sent an email with further instructions on how to reset your password.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"161\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-82.png\" alt=\"\" class=\"wp-image-2112\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-82.png 940w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-82-300x51.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-82-768x132.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-82-50x9.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><u><strong>What if I don\u2019t receive an email?<\/strong><\/u><\/h2>\n\n\n\n<p>If you don\u2019t receive an email, this means you have used the wrong username or email address.<\/p>\n\n\n\n<p>If you have any further questions then please <strong>raise a support request<\/strong>\u00a0from within your Online Control Panel or call us on\u00a0<strong>0345 363 3637 <\/strong>and our customer support team will be happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Its not a problem if you&#8217;ve forgotten your Online Control Panel password, as long as you have access to the email address registered to your LCN account. This guide will be showing you how to access your Online Control Panel, and how to reset your password in case you have forgotten it. Step One You [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[73,62,79],"class_list":["post-2108","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-accounts-and-billing","ht_kb_tag-account","ht_kb_tag-online-control-panel","ht_kb_tag-password"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to reset your Online Control Panel Password - Customer Support Guides - LCN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to reset your Online Control Panel Password - Customer Support Guides - LCN\" \/>\n<meta property=\"og:description\" content=\"Its not a problem if you&#8217;ve forgotten your Online Control Panel password, as long as you have access to the email address registered to your LCN account. This guide will be showing you how to access your Online Control Panel, and how to reset your password in case you have forgotten it. Step One You [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/\" \/>\n<meta property=\"og:site_name\" content=\"Customer Support Guides - LCN\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/lcndotcom\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-03T11:34:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1024x96.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@lcndotcom\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/\",\"url\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/\",\"name\":\"How to reset your Online Control Panel Password - Customer Support Guides - LCN\",\"isPartOf\":{\"@id\":\"https:\/\/www.lcn.com\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1024x96.png\",\"datePublished\":\"2024-01-03T11:34:32+00:00\",\"dateModified\":\"2024-01-03T11:34:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#primaryimage\",\"url\":\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79.png\",\"contentUrl\":\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79.png\",\"width\":3405,\"height\":318},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.lcn.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to reset your Online Control Panel Password\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.lcn.com\/support\/#website\",\"url\":\"https:\/\/www.lcn.com\/support\/\",\"name\":\"Customer Support Guides - LCN\",\"description\":\"- LCN\",\"publisher\":{\"@id\":\"https:\/\/www.lcn.com\/support\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.lcn.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.lcn.com\/support\/#organization\",\"name\":\"LCN.com\",\"url\":\"https:\/\/www.lcn.com\/support\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.lcn.com\/support\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/2020\/02\/ZF_-hcc3.jpg\",\"contentUrl\":\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/2020\/02\/ZF_-hcc3.jpg\",\"width\":461,\"height\":461,\"caption\":\"LCN.com\"},\"image\":{\"@id\":\"https:\/\/www.lcn.com\/support\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/lcndotcom\",\"https:\/\/x.com\/lcndotcom\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to reset your Online Control Panel Password - Customer Support Guides - LCN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/","og_locale":"en_US","og_type":"article","og_title":"How to reset your Online Control Panel Password - Customer Support Guides - LCN","og_description":"Its not a problem if you&#8217;ve forgotten your Online Control Panel password, as long as you have access to the email address registered to your LCN account. This guide will be showing you how to access your Online Control Panel, and how to reset your password in case you have forgotten it. Step One You [&hellip;]","og_url":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/","og_site_name":"Customer Support Guides - LCN","article_publisher":"https:\/\/www.facebook.com\/lcndotcom","article_modified_time":"2024-01-03T11:34:34+00:00","og_image":[{"url":"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1024x96.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@lcndotcom","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/","url":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/","name":"How to reset your Online Control Panel Password - Customer Support Guides - LCN","isPartOf":{"@id":"https:\/\/www.lcn.com\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#primaryimage"},"image":{"@id":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#primaryimage"},"thumbnailUrl":"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79-1024x96.png","datePublished":"2024-01-03T11:34:32+00:00","dateModified":"2024-01-03T11:34:34+00:00","breadcrumb":{"@id":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#primaryimage","url":"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79.png","contentUrl":"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-79.png","width":3405,"height":318},{"@type":"BreadcrumbList","@id":"https:\/\/www.lcn.com\/support\/articles\/how-to-reset-your-online-control-panel-password\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.lcn.com\/support\/"},{"@type":"ListItem","position":2,"name":"How to reset your Online Control Panel Password"}]},{"@type":"WebSite","@id":"https:\/\/www.lcn.com\/support\/#website","url":"https:\/\/www.lcn.com\/support\/","name":"Customer Support Guides - LCN","description":"- LCN","publisher":{"@id":"https:\/\/www.lcn.com\/support\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.lcn.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.lcn.com\/support\/#organization","name":"LCN.com","url":"https:\/\/www.lcn.com\/support\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.lcn.com\/support\/#\/schema\/logo\/image\/","url":"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/2020\/02\/ZF_-hcc3.jpg","contentUrl":"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/2020\/02\/ZF_-hcc3.jpg","width":461,"height":461,"caption":"LCN.com"},"image":{"@id":"https:\/\/www.lcn.com\/support\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/lcndotcom","https:\/\/x.com\/lcndotcom"]}]}},"_links":{"self":[{"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/ht-kb\/2108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/comments?post=2108"}],"version-history":[{"count":1,"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/ht-kb\/2108\/revisions"}],"predecessor-version":[{"id":2113,"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/ht-kb\/2108\/revisions\/2113"}],"wp:attachment":[{"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/media?parent=2108"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/ht-kb-category?post=2108"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.lcn.com\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=2108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}