How do I import\/Export my email addresses in my address book? <\/h3>\n\n\n\n
Email software normally comes with the option of creating an address book of all your regular contacts and Webmail is no different. Below is a guide on both importing and exporting contacts through Webmail. <\/p>\n\n\n\n
How to Import Contacts <\/h4>\n\n\n\n- First you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com
<\/a> <\/li><\/ol>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image.png\")
<\/figure>\n\n\n\n- Once logged in, select the\u202fContacts<\/strong>\u202foption, which is located on the top right of the page. <\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/Contacts.jpg\")
<\/figure>\n\n\n\n- To import your contacts, click the\u202fimport<\/strong>\u202foption.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-44.png\")
<\/figure>\n\n\n\n- To import your contacts, click the\u202fimport<\/strong>\u202foption.<\/li><\/ol>\n\n\n\n\n
Please Note: <\/strong>We currently support importing addresses from the\u202fvCard<\/a>\u202fformat or CVS (comma-separated format. Please ensure that your contacts are in this format, otherwise the import will fail.<\/span><\/p>\n<\/div>\n\n\n\n- If this has successfully imported, you will get a message telling you this as well as a list of the contacts that have been imported. <\/li><\/ol>\n\n\n\n
- The contacts will now be listed in your address book within Webmail. <\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-10.png\")
<\/figure>\n\n\n\nHow To Export Contacts <\/h4>\n\n\n\n- First, you need to log in to Webmail using the email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com
<\/a> <\/li><\/ol>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-1.png\")
<\/figure>\n\n\n\n- Once logged in, select the\u202fContacts<\/strong>\u202foption, which is located on the top right of the page. <\/li><\/ol>\n\n\n\n
<\/figure>\n\n\n\n- Simply select the\u202fExport<\/strong>\u202foption and this will prompt a download to your local computer.
<\/li><\/ol>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-3.png\")
<\/figure>\n\n\n\n- The file will be in a\u202fvCard<\/a>\u202fformat (.vcf) and this can be used on another Webmail mailbox, or another email program that uses the vCard formatting. <\/li><\/ol>\n\n\n\n
My mailbox is showing full, but I don\u2019t have any visible mails <\/h3>\n\n\n\n
You may find that even after deleting messages from your folders, your mailbox may still show as being full. This is normally narrowed down to either the folders needing to be compacted (removes all messages that are pending delete), or that there are hidden folders with messages in which are not displaying by default. <\/p>\n\n\n\n
How to Compact a folder <\/h3>\n\n\n\n- First, you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com<\/a><\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- When logged in, select a folder (selected folders will be highlighted in pink) and then select the\u202fgear<\/strong>\u202ficon in the bottom left corner. <\/li><\/ol>\n\n\n\n
- You will then see an option to\u202fcompact<\/strong>\u202fthe folder and clicking this will delete any messages in that folder which are currently pending deletion. <\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-4.png\")
<\/figure>\n\n\n\n- Repeat this across all your folders and this will clear any space held by messages which are pending deletion. <\/li><\/ol>\n\n\n\n
How to show flagged for deletion emails in Webmail <\/h4>\n\n\n\n
Certain email programs will flag the email for deletion instead of completely deleting. This can cause storage issues if you can\u2019t see the flagged messages in Webmail to delete them. <\/p>\n\n\n\n
- First you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com<\/a><\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- Next select\u202fSettings<\/strong>\u202fand then choose the\u202fServer Settings<\/strong>\u202foption. <\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-5.png\")
<\/figure>\n\n\n\n- You see options on the right hand side and you need to now\u202funtick<\/strong>\u202fthe\u202fDo not show deleted messages<\/strong>\u202foption.
<\/li><\/ol>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-7.png\")
<\/figure>\n\n\n\n- If you go back to your emails, you should now see\u202fall<\/strong>\u202fyour emails alongside any that have been flagged for deletion.
<\/li><\/ol>\n\n\n\nHow to show ALL mailbox folders <\/h4>\n\n\n\n- First, you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com<\/a> <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
https:\/\/webmail.lcn.com
<\/a> <\/li><\/ol>\n\n\n\n
<\/figure>\n\n\n\n- Once logged in, select the\u202fContacts<\/strong>\u202foption, which is located on the top right of the page. <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
- To import your contacts, click the\u202fimport<\/strong>\u202foption.<\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
- To import your contacts, click the\u202fimport<\/strong>\u202foption.<\/li><\/ol>\n\n\n\n\n
Please Note: <\/strong>We currently support importing addresses from the\u202fvCard<\/a>\u202fformat or CVS (comma-separated format. Please ensure that your contacts are in this format, otherwise the import will fail.<\/span><\/p>\n<\/div>\n\n\n\n
- If this has successfully imported, you will get a message telling you this as well as a list of the contacts that have been imported. <\/li><\/ol>\n\n\n\n
- The contacts will now be listed in your address book within Webmail. <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
How To Export Contacts <\/h4>\n\n\n\n
- First, you need to log in to Webmail using the email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com
<\/a> <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- Once logged in, select the\u202fContacts<\/strong>\u202foption, which is located on the top right of the page. <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
- Simply select the\u202fExport<\/strong>\u202foption and this will prompt a download to your local computer.
<\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- The file will be in a\u202fvCard<\/a>\u202fformat (.vcf) and this can be used on another Webmail mailbox, or another email program that uses the vCard formatting. <\/li><\/ol>\n\n\n\n
My mailbox is showing full, but I don\u2019t have any visible mails <\/h3>\n\n\n\n
You may find that even after deleting messages from your folders, your mailbox may still show as being full. This is normally narrowed down to either the folders needing to be compacted (removes all messages that are pending delete), or that there are hidden folders with messages in which are not displaying by default. <\/p>\n\n\n\n
How to Compact a folder <\/h3>\n\n\n\n
- First, you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com<\/a><\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- When logged in, select a folder (selected folders will be highlighted in pink) and then select the\u202fgear<\/strong>\u202ficon in the bottom left corner. <\/li><\/ol>\n\n\n\n
- You will then see an option to\u202fcompact<\/strong>\u202fthe folder and clicking this will delete any messages in that folder which are currently pending deletion. <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
- Repeat this across all your folders and this will clear any space held by messages which are pending deletion. <\/li><\/ol>\n\n\n\n
How to show flagged for deletion emails in Webmail <\/h4>\n\n\n\n
Certain email programs will flag the email for deletion instead of completely deleting. This can cause storage issues if you can\u2019t see the flagged messages in Webmail to delete them. <\/p>\n\n\n\n
- First you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com<\/a><\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- Next select\u202fSettings<\/strong>\u202fand then choose the\u202fServer Settings<\/strong>\u202foption. <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
- You see options on the right hand side and you need to now\u202funtick<\/strong>\u202fthe\u202fDo not show deleted messages<\/strong>\u202foption.
<\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n- If you go back to your emails, you should now see\u202fall<\/strong>\u202fyour emails alongside any that have been flagged for deletion.
<\/li><\/ol>\n\n\n\nHow to show ALL mailbox folders <\/h4>\n\n\n\n
- First, you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
https:\/\/webmail.lcn.com<\/a> <\/li><\/ol>\n\n\n\n<\/figure>\n\n\n\n
- First, you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
- If you go back to your emails, you should now see\u202fall<\/strong>\u202fyour emails alongside any that have been flagged for deletion.
- You see options on the right hand side and you need to now\u202funtick<\/strong>\u202fthe\u202fDo not show deleted messages<\/strong>\u202foption.
- Next select\u202fSettings<\/strong>\u202fand then choose the\u202fServer Settings<\/strong>\u202foption. <\/li><\/ol>\n\n\n\n
- First you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
- Repeat this across all your folders and this will clear any space held by messages which are pending deletion. <\/li><\/ol>\n\n\n\n
- You will then see an option to\u202fcompact<\/strong>\u202fthe folder and clicking this will delete any messages in that folder which are currently pending deletion. <\/li><\/ol>\n\n\n\n
- When logged in, select a folder (selected folders will be highlighted in pink) and then select the\u202fgear<\/strong>\u202ficon in the bottom left corner. <\/li><\/ol>\n\n\n\n
- First, you need to log in to Webmail using your email address or mailbox username and password. You can do this by clicking the link below:
- The file will be in a\u202fvCard<\/a>\u202fformat (.vcf) and this can be used on another Webmail mailbox, or another email program that uses the vCard formatting. <\/li><\/ol>\n\n\n\n
- Simply select the\u202fExport<\/strong>\u202foption and this will prompt a download to your local computer.
- Once logged in, select the\u202fContacts<\/strong>\u202foption, which is located on the top right of the page. <\/li><\/ol>\n\n\n\n
- First, you need to log in to Webmail using the email address or mailbox username and password. You can do this by clicking the link below:
- The contacts will now be listed in your address book within Webmail. <\/li><\/ol>\n\n\n\n
- If this has successfully imported, you will get a message telling you this as well as a list of the contacts that have been imported. <\/li><\/ol>\n\n\n\n
- To import your contacts, click the\u202fimport<\/strong>\u202foption.<\/li><\/ol>\n\n\n\n
- To import your contacts, click the\u202fimport<\/strong>\u202foption.<\/li><\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-2.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-6.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-8.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-9.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/ClearDeleted.jpg\"){kind=spacer}
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