{"id":2091,"date":"2024-01-03T09:57:32","date_gmt":"2024-01-03T09:57:32","guid":{"rendered":"https:\/\/www.lcn.com\/support\/?post_type=ht_kb&#038;p=2091"},"modified":"2024-01-09T11:28:03","modified_gmt":"2024-01-09T11:28:03","slug":"how-to-log-into-your-online-control-panel","status":"publish","type":"ht_kb","link":"https:\/\/www.lcn.com\/support\/articles\/how-to-log-into-your-online-control-panel\/","title":{"rendered":"How to Log into your Online Control Panel"},"content":{"rendered":"\n<p>To have access to everything you need for your online journey, you will need to log into your <strong>Online Control Panel<\/strong>.<\/p>\n\n\n\n<p>This guide will show you how you would access your <strong>Online Control Panel<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>You must head to the homepage of our website <a href=\"https:\/\/www.lcn.com\/\">LCN.com<\/a> and look for where it says <strong>login<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"279\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-1024x279.png\" alt=\"\" class=\"wp-image-2092\" style=\"width:763px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-1024x279.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-300x82.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-768x209.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-50x14.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-1536x419.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-75-2048x558.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>You will be met with this screen to add your <strong>Username<\/strong> and <strong>Password<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"739\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76-1024x739.png\" alt=\"\" class=\"wp-image-2093\" style=\"width:581px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76-1024x739.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76-300x216.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76-768x554.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76-50x36.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76-1536x1108.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-76.png 1540w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Your username will be your <strong>Account Reference Number<\/strong> or the <strong>Email Address <\/strong>you created the account with.<\/p>\n\n\n\n<p>Then please enter your password. If you have forgotten your password, please select &#8216;<strong>Forgotten Password<\/strong>&#8216; shown highlighted in the picture above.<\/p>\n\n\n\n<p>This will send an email to the email address that you created the account with a link to reset your password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>Now select the <strong>Control Panel <\/strong>button highlighted in the screenshot below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"295\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-1024x295.png\" alt=\"\" class=\"wp-image-2094\" style=\"width:779px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-1024x295.png 1024w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-300x86.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-768x221.png 768w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-50x14.png 50w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-1536x443.png 1536w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-77-2048x590.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This will take you to your <strong>Online Control Panel <\/strong>where you will be able to see your <strong>Services<\/strong> with us, look through your <strong>Billing, <\/strong>edit any <strong>Account <\/strong>details, and seek any <strong>Support <\/strong>you might need via our ticketing system.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"707\" height=\"283\" src=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-78.png\" alt=\"\" class=\"wp-image-2095\" style=\"width:811px;height:auto\" srcset=\"https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-78.png 707w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-78-300x120.png 300w, https:\/\/www.lcn.com\/support\/wp-content\/uploads\/image-78-50x20.png 50w\" sizes=\"auto, (max-width: 707px) 100vw, 707px\" \/><\/figure>\n\n\n\n<p>If you have any further questions then please <strong>raise a support request<\/strong>\u00a0from within your Online Control Panel or call us on\u00a0<strong>0345 363 3637<\/strong>\u00a0and our customer support team will be happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To have access to everything you need for your online journey, you will need to log into your Online Control Panel. This guide will show you how you would access your Online Control Panel. Step One You must head to the homepage of our website LCN.com and look for where it says login. Step Two [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[73,62,79],"class_list":["post-2091","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-managing-accounts-and-billing","ht_kb_tag-account","ht_kb_tag-online-control-panel","ht_kb_tag-password"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Log into your Online Control Panel - Customer Support Guides - LCN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lcn.com\/support\/articles\/how-to-log-into-your-online-control-panel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Log into your Online Control Panel - Customer Support Guides - LCN\" \/>\n<meta property=\"og:description\" content=\"To have access to everything you need for your online journey, you will need to log into your Online Control Panel. 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