Need help setting up your email? You’ll find the right guide below

How to set up POP or IMAP email

This guide will explain the settings you need to setup your email address using POP or IMAP. For customers using LCN Web hosting, WordPress hosting or Email hosting. If you’re looking for a setup guide specific to your email client, you can find these here. Before you start you’ll need to have setup an email address in your LCN account. You can learn how to do this here. Let’s get started… IMAP Settings Incoming Username: yourname@yourdomain.com Password: your mailbox password Mail Server: mail.lcn.com Port: 993 SSL: On Authentication: Password Outgoing (SMTP) Username: yourname@yourdomain.com Password: your mailbox password Mail Server: mail.lcn.com Port: 465 SSL: On Authentication: Password POP Settings Incoming Username: yourname@yourdomain.com Password: your mailbox password Mail Server: mail.lcn.com Port: 995 SSL: On Authentication: Password Outgoing (SMTP) Username: yourname@yourdomain.com Password: your mailbox password Mail Server: mail.lcn.com Port: 465 SSL: On Authentication: Password If you need help at any stage along the way, feel free to get in touch with our friendly UK-based Support team! Related guides How to create an email address Changing your POP email account to IMAP How to set up your email account in Mac Mail How to set up your email account in Outlook 2016

How to set up your email account on an iPhone

It's great to be able to access your email on the move. This guide will show you how to set up your email account on an iPhone or iPad running IOS10. For customers using LCN Web hosting, WordPress hosting or Email hosting. Before you start you’ll need to know the email address and password for the account you’re looking to set up. If you are unsure of these details they can be found in your LCN account. Let’s get started… From the iPhone home screen tap on Mail. Tap on Accounts. How to set up your email account on an Android phone

How to set up your email account in Outlook 2010

This guide will explain how to setup your email address in Microsoft Outlook 2010. For customers using LCN web hosting, WordPress hosting and Email hosting. Before you start you’ll need to have setup an email address in your LCN account. You can learn how to do this here. Let’s get started… Automatic Setup Click File and select Add Account. Place the following settings in the Email Account section under Auto Account Setup: Enter your full name in the Your Name field Enter your email address in the Email Address field Enter your password in the Password field Confirm your password again in the Retype Password field Click Next to begin the Auto Account Setup process. If a pop-up box appears asking to allow your email service provider to configure server settings, click Allow. Once you receive a message telling you that set-up is complete, click Finish. Manual Setup If the above steps fail, you can try again using the Manually configure server settings or additional server types option, select Next and follow the steps below: Select Internet E-mail and click Next. On the Add New Account window enter the following information: in the User Information section, enter Your Name and E-mail Address Choose IMAP in the Account Type dropdown In the Incoming mail server field, enter mail.lcn.com In the Outgoing mail server (SMTP) field, enter mail.lcn.com Enter your full email address into the User Name text box Enter your email address password into the Password field Click More Settings and select the Outgoing Server tab. Tick My outgoing server (SMTP) requires authentication and ensure Use same settings as my incoming mail server is selected. Click OK and select Finish. Outlook 2010 will test your email account and two green ticks will appear if all the information is entered correctly. Please Note: If two green ticks do not appear, please ensure there is no spelling mistakes in any of the account settings. Once testing is complete, click Close. That’s it! You’ve now completed your email setup on Outlook 2010. Please Note: Depending on your internet service provider, the default port of 25 should allow you to send email. If you find that you are having problems, the first step would be to change the port from 25 to 26 or 587. This can be done by choosing More settings, Advanced and changing the outgoing server (SMTP) port to 26 or 587. Related guides How to create an email address How to set up POP or IMAP email How to archive IMAP messages in Outlook 2007/2010/2013 How to set up your email account in Windows Live Mail

How to set up your email account in Mac Mail

This guide will show you how to set up your email address on Mac Mail, for customers using LCN web hosting, WordPress hosting and Email hosting. Before you start you’ll need to know the email address and password for the account you’re looking to set up. If you are unsure of these details they can be found in your LCN account. Let’s get started… Incoming Server Settings Open Mac Mail and go to Mail > Preferences > Accounts in the top-left. Click the + icon in the bottom left of the accounts list to add a new account. On the Incoming Mail Server screen you can select IMAP as the account type by default, or POP3 if your mailbox is hosted on our platform. Once this is done, ensure the server details match the following and click Continue: Incoming Mail Server – mail.lcn.com Username – Your full email address Password – Your full mailbox password SSL – off Port – 143 for IMAP, 110 for POP3 Outgoing Server Settings Once you’re on the Outgoing Mail Server screen your details should match the following: Outgoing Mail Server – mail.lcn.com Description – Something unique Username – Your full email address Password – Your full mailbox password Use Authentication – ticked SSL – off Port – 25, 26 or 587 Once all of the above has been completed, click Continue and Finish. Your browser does not support the video tag. That’s it! You’ve setup your email address on Mac Mail! Related guides How to create an email address How to set up your email account on an iPhone How to set up POP or IMAP email

How to set up your email account in Outlook 2013

This guide shows you how to set up Outlook 2013 with your email address. Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon. If you're looking for a guide on Outlook 2010, you can find this at the following link: How to set up your email account in Outlook 2010 Select the File tab on the far left and then click the Add Account button. Choose the E-Mail Account option and enter your details in the fields. Once all the fields have the correct information, select Next. If you receive a pop up box which states Allow this website to configure yourname@yourdomain.com server settings, simply select Allow and this will create your mailbox using the LCN.com server settings. You should now receive a Congratulations message, select Finish and your mailbox will finish setting up. If this does not work for you, simply put a tick in the Manually configure server settings box, select Next and follow the next step below. On the Add New Account window you'll now need to enter the following information: Your name and email address in the User Information section. Select IMAP in the Account Type dropdown. Enter mail.lcn.com into the Incoming mail server text box. Enter mail.lcn.com into the Outgoing mail server (SMTP) text box. Enter your full email address into the User Name text box. Enter your email address password into the Password text box. Then click the More Settings button. On the window that appears, click the Outgoing Server tab, then check the My outgoing server (SMTP) requires authentication and click OK. When you click Close,Outlook will now test your username and password. Once it has finished click the Close button, then the Finish button the next screen and your email account will be set up and ready to go Please Note: Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you are having problems sending mail, the first step would be to change the port to 26 or 587. This can be done by choosing More settings and then Advanced and ensuring that the outgoing server (SMTP) is set to 26 or 587. Related guides How to create an email address How to set up POP or IMAP email How to archive IMAP messages in Outlook 2007/2010/2013 How to set up your email account in Windows Live Mail

How to set up your email account on an Android phone

It’s great to able to access your email on the move. This guide will show you how to set up your email account on an Android device. For customers using LCN Web hosting, WordPress hosting or Email hosting. Before you start you’ll need to know the email address and password for the account you’re looking to set up. If you are unsure of these details they can be found in your LCN account. Let’s get started… The guide below was created using Android version 6.0.1 on a Samsung Galaxy S7 Tap the Apps button, then select Settings. Tap Accounts, choose Add account at the bottom and then select Email. Enter your Email Address and Password in the fields and then tap SIGN IN. Note: It might be helpful to choose Show password to ensure the password is correct. The device will now try and automatically detect your email account settings and ask you What type of account you want to use. Tap IMAP ACCOUNT, alternatively, if you want to use POP3 you can find all the settings you’ll need in our guide. Your device will then ask you for your account settings. The following details need to be entered on this screen: Account In the Email address field enter your full email address In the User name field enter your full email address In the Password field enter your email password Incoming server In the IMAP server field enter mail.lcn.com The Security type needs to be set to none The Port should be set to 143 The IMAP path prefix needs to be left blank Outgoing server In the SMTP server field enter mail.lcn.com The Security type needs to be set to none The Port should be set to 25, 26 or 587 Ensure that Authentication required before sending emails is ticked In the User name field enter your full email address In the Password field enter your email password Once completed click SIGN IN The device will attempt to connect to the servers. If you receive any errors, simply choose Cancel and double check your details are correct. Once successful, you will be taken back to the Accounts screen. Please Note: Depending on your internet service provider, the default port of 25 should allow you to send email. If you find that you are having problems sending email, the first step would be to change the port from to 26 or 587. To do this: Open your Email application and tap MORE in the top right and tap Settings. Choose your account name and then scroll down to Server Settings. Scroll down to the Outgoing Server and change the port to 26 or 587. That’s it! You’ll now be able to send and receive email using your Android device. Related guides How to create an email address How to set up POP or IMAP email How to set up your email account on an iPhone How to setup your email account on a Blackberry

How to create an email address

This guide will explain how to create an email address for domains hosted on LCN web hosting, WordPress hosting or Email hosting packages. If you don’t have a hosting plan in place for your domain – you can create one free IMAP email address limited to 25MB disk space. You can also create up to 10 email forwarders on your domain – but cannot create a forwarder and free mailbox for the same address. See the following page for instructions on adding Email forwarders for domains registered at LCN: Adding Email forwarders. Let’s get started… Log in to your LCN account. Click the Email Addresses icon from the My Account page of your account. Click add an Email Address under the Email Addresses heading. Enter the first part of the address (before the ‘@’ symbol) into the Email Address field and select the appropriate domain name from the drop-down menu to the right. Enter a password for the Email address and re-type the password into the Confirm Password field. Select the Add Email Address button to create your address. You can now log in to your new Email address via the LCN Webmail system: https://webmail.lcn.com Note: To login enter the full Email address as the username and enter the password set for the address. Your browser does not support the video tag. That’s it! You’ve now setup your LCN Email address. Please Note: If you need help setting up your email address on your favourite email application, mobile or tablet device, we’ve got loads of easy-to-follow guides here. Related guides Webmail FAQ How to set up your email account in Outlook 2016 How to set up your email account in Mac Mail

How to set up your email account in Windows Live Mail

This guide will explain how to setup your email address in Windows Live Mail for customers using LCN web hosting, WordPress hosting or email hosting. Before you get started, you’ll need to have your email address and password handy. If you can’t remember these details, you can get them from your LCN account. Let’s get started… Open Windows Live Mail and click the Accounts tab. Click Email. Enter your Email address, Password and Display name. Check the Manually configure server settings box and click Next. The Configure server settings screen should appear. In the left column (Incoming server information) - you'll need to enter the following information: Enter mail.lcn.com in the Server address field. Enter 143 in the Port field. Remove any tick from the Requires a secure connection (SSL) box. Ensure Authenticate using is set to Clear text. Enter your full e-mail address in to the Logon user name field. In the right column (Outgoing server information) - you'll need to: Enter mail.lcn.com into the Server address field. Check the Requires authentication box. Enter 25 in the Port field. Click Next. Please Note: Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you’re having problems sending mail, the first step would be to change the port to 26 or 587 under the Outgoing server information. That’s it! You’ve set up your email account in Windows Live Mail. If you have any trouble setting up your email addresses, please don’t hesitate to get in touch. Related guides How to create an email address How to set up POP or IMAP email How to archive IMAP messages in Outlook 2007/2010/2013 How to set up your email account in Outlook 2013

How to archive IMAP messages in Outlook 2007/2010/2013

If your IMAP mailbox is full or is approaching the disk usage limit for your account, you may need to archive messages by copying them to an offline location on your computer. This will allow you to free up space within your mailbox without permanently deleting historic messages. The following guide should explain how to create an archive location in Outlook 2007/2010/2013 – the label/location of some options will vary between Outlook versions. Creating an Archive Data-File in Outlook If you do not have a local folder location/data file within Outlook for archiving messages – you can follow the steps below to create a new data file. Go to the ‘file’ menu (tools menu in Outlook 2007): Open the ‘account settings’ menu: Go to the tab within the account settings menu for ‘data files’: Select ‘add’ to create a new data file (.pst file): Enter a file-name for the data-file and select location if required – in this example the data file is named ‘Email archive file’: Then select ‘Ok’ to create the new data file. You should see now, that a new folder location has been added within the folders pane in Outlook: Right-click on the folder heading to add sub-folders to copy your mail items to: Archiving Messages in Outlook After creating an archive location/data-file - you can copy messages from your IMAP mailbox, to folders created under this data-file by highlighting the messages you want to archive in your IMAP account and dragging/dropping them in to the required folder under this data-file. The messages will then be moved to the selected location and automatically removed from your IMAP mailbox on the LCN server. You can also use the auto-archiving features in Outlook by going to the ‘file’ menu and selecting the menu for ‘Cleanup tools’, then selecting ‘Archive’: Select the folder that you want to archive – set a date range to archive message for and select the data-file location that the archived messages should be moved to. Select ‘ok’ to automatically archive messages for the selected folder/date-range: Once your account has completed synchronising in Outlook, you can check that the disk usage for your account has updated by logging in to Webmail: https://webmail.lcn.com. Related guides Deleting your emails at LCN Webmail FAQ Changing your POP email account to IMAP Syncing your mailbox folders using IMAP

How to add email addresses on Cloud hosting using cPanel

This guide will explain how to add email addresses for domains on Cloud hosting using cPanel. Log in to your WHM control panel Expand the menu ‘Account Information’ and select ‘List Accounts’ Locate the domain your email address uses and select the cPanel logo to the right hand side of it. This will load a new tab containing the main control of that domains service. Locate the ‘Email’ heading and select ‘Email Accounts’. Complete the following fields: Email: Password: Confirm Password: Mailbox Quota: Click ‘Create Account’ – This will then add the mailbox to your email Accounts list. From here you can change the password, change the quota, delete your mailbox and see how to configure mail clients. Related guides Adding email addresses on Cloud hosting using Vesta control panel How to access Webmail on Cloud hosting using cPanel How to configure email accounts on Cloud hosting using cPanel How to create an email address using LCN Web hosting

How to set up your email account in Outlook 2011 for Mac

This guide shows you how to set up Outlook 2011 for Mac with your email address. Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon. Open Outlook and then choose Tools along the top navigation bar and then Accounts from the list. Choose the E-mail Account option and enter your e-mail address and password. When you enter your email address, other options will become available and you need to enter the following server settings as they appear below: User name: Your full e-mail address. Type: IMAP. Incoming server: mail.lcn.com. Leave both Override default port and Use SSL to connect unticked. Outgoing server: mail.lcn.com. Leave both Override default port and Use SSL to connect unticked. Once the details have been added, click Add Account. You now need to click the More Options button at the bottom of the account page and change Authentication to Use Incoming Server Info, then click OK. Your mailbox will now show on the right hand side of the e-mail program and you can now send and receive mail. Please Note: Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you are having problems sending mail, the first step would be to change to 26 or 587. To do this: Select Tools from the top menu and then choose Accounts. Under the account you are trying to send mail from, place a tick in the Override default port option and chanege this to either 26 or 587. Close this window down and this will save the setting for you. Related guides How to create an email address How to set up POP or IMAP email How to set up your email account in Mac Mail How to set up your email account on an iPhone

How to setup your email account on Windows 8

This guide shows you how to set up the built in metro mail on Windows 8 with your LCN email account. Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon. Open up Mail from the metro menu. Select view all accounts. This will then open a menu on the right side of the screen and from this menu choose Other account. Another menu will pop up and this will allow you to choose IMAP which is the service our mail servers use. Select IMAP and click connect. Connecting to our server requires your e-mail address and e-mail password. If you've got these handy, follow through the next points to establish a connection to your mailbox: In the Email address & username box, put your full email address and email password. In the incoming (IMAP) email server section, add mail.lcn.com and ensure the port number is 143. If a tick appears in the ‘Incoming server requires SSL box, remove this. In the outgoing (SMTP) email server section, add mail.lcn.com and ensure the port number is 25. If a tick appears in the ‘Outgoing server requires SSL box, remove this. The final two boxes, Outgoing server requires authentication & Use the same username and password to send and receive mail both need to ticked to ensure that you can send mail. Once all the required sections have been filled out, select Connect and your mailbox should be all set up! Please Note: Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you are having problems sending mail, the first step would be to change the port to 26 or 587 under the Outgoing server information option. Related guides How to create an email address How to set up POP or IMAP email How to set up your email account in Outlook 2013 How to set up your email account in Outlook 2016

How to set up your email account in Mozilla Thunderbird

This guide shows you how to set up Mozilla Thunderbird with your email address. Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon. Open Mozilla Thunderbird. Click Create a new account from the main screen. You should now see a new menu pop up entitled Mail Account Setup. You will be prompted to enter a Display Name, an Email Address and a Password. These details will be for the domain email address you intend to use with Mozilla Thunderbird. Click Continue when you have finished entering your details. As Thunderbird uses an auto-configure system for your email, your domain email settings should be pulled directly from the LCN.com server and auto-populate the remaining email server settings. If you entered all of your domain email details correctly, you should see a screen similar to this: Simply click Done and your mailbox will finish setting up. If you see a message which states Thunderbird failed to find the settings for your email account, please follow the next step below. You now need to Manually set up the server details in order create a connection from Thunderbird to our mail servers. Please use the following: Select IMAP for the incoming server type. Enter mail.lcn.com for the Incoming server hostname. Choose Port 143 and select None for the SSL type. Select Normal password for the Authentication. SMTP should be selected for the outgoing server type. Enter mail.lcn.com in to the Server hostname for the outgoing mail. Choose Port 25 and select None for the SSL type. Select Normal password for the Authentication. Finally, enter your full e-mail address in the Username text box. Select Done. Your account should now be set-up within Thunderbird and you will be taken back to the main screen. The new mailbox will be on the left hand side. Your email address should now be set up and ready to go! Please Note: Depending on your internet service provider, the default port of 25 should allow you to send e-mail. If you find that you are having problems sending mail, the first step would be to change the port to 26 or 587. To do this: Choose the View settings for this account option and then Outgoing Server (SMTP). Selecting edit will allow you to edit the server details and you need to change the default port to 26 or 587 here. Related guides How to create an email address How to set up POP or IMAP email How to set up your email account in Outlook 2010 How to set up your email account in Outlook 2013

How to add email addresses on Cloud hosting using Vesta control panel

This guide will explain how to add email addresses for domains on Cloud hosting using Vesta control panel. Setting up a domain for email in Vesta Login to your Vesta control panel Click on the ‘Mail’ option from the Vesta menu. Select the plus icon to add a mail domain and enter the domain name and customise the options below as required Domain: Enter a domain name AntiSpam Support: Select to enable spam filtering for email addresses. AntiVirus Support: Select to enable antivirus scanning for incoming mail. DKIM Support: Select to enable DKIM support - DKIM is a method for email authentication intended to help identify and block attempts at email spoofing. Verification is carried out using a public key stored as a TXT record within the DNS for a domain. Adding Email Addresses Click on the ‘Mail’ section of the Vesta menu. Hover over the domain you wish to create an email address for and select the option to ‘Add Account’. Complete the following fields to create an email address: Account: Enter the prefix of the email address you want to create. For example entering ‘info’ will create ‘info@yourdomain.co.uk’ Password: You can either enter a password of your choice or click the ‘generate’ option to generate a strong password. Advanced Options (Click to view additional options): Quota (MB): You can use this option to set a disk-space quota for the account. Aliases: You can use these options to set alias email addresses @ your domain that should be delivered to this mailbox. Forward to (one or more addresses): You can use these options to forward any mail sent to this address to another destination mailbox. Do not store forwarded mail: Select this option if you want email to be forwarded and not stored in a mailbox for this address. Changing Mailbox Passwords To change your mailboxes password return to the ‘Mail’ option at the top of your Vesta control panel and hover over the domain your email account is allocated to. Select the option to ‘List Accounts’. Locate and hover over the email account you want to reset the password on and select ‘Edit’. You can then enter a new mailbox password for the selected account and select ‘save’ to apply the new password. Related guides Adding email addresses on Cloud hosting using cPanel How to access Webmail on Cloud hosting using Vesta control panel How to configure email accounts on Cloud hosting using Vesta control panel How to create an email address using LCN Web hosting

How to configure email accounts on Cloud hosting using Vesta control panel

This guide will provide the settings needed to add email accounts that have been created in Vesta control panel to email client applications or devices. POP/IMAP Email Settings: Username: Your full email address Password: Your mailbox password Incoming server: Server host name, domain name, or server IP Port: 143 (for IMAP accounts), 110 (for POP accounts) Connection security: STARTTLS Authentication method: Normal password SMTP server: Server host name, domain name, or server IP SMTP port: 587 Related guides How to add email addresses on Cloud hosting using Vesta control panel How to configure email accounts on Cloud hosting using cPanel How to create an email address at LCN.com How to add a domain on Cloud hosting using Vesta Control Panel

How to enable TLS (Secure Email)

Transport layer Security (TLS) is a protocol designed to allow the sending of secure mail through any network. Most email programs will allow you to set up your email address with this added security feature and we advise you to do so if you are on an unsecured network or have any concerns regarding your email security. There should be an option within each email programs to add this extra security layer on either an already created address or on a new account. This is normally found in the Advanced section of the email program. This can be added on both the incoming and outgoing mail servers. Note If you a presented with an option of choosing SSL or TLS, select TLS as this is the protocol our servers support. Related guides How to set up POP or IMAP email How to create an email address with LCN hosting How to enable HTTPS for your website

How to configure email accounts on Cloud hosting using cPanel

This guide will provide the settings needed to add email accounts that have been created in cPanel to email client applications or devices. SSL/TLS secured POP/IMAP settings Account type: POP or IMAP Incoming server: Your server host-name (eg. cloud123456-1.lcncloud.com) Port: 993 (for IMAP) 995 (for POP) Username: full email address Password: Mailbox assword Outgoing server: Your server host-name Port: 465 Authentication is required for IMAP, POP3, and SMTP. Non SSL POP & IMAP settings: Account type: POP or IMAP Incoming server: mail.yourdomain.com (or server IP address) Port: 143 (for IMAP) 110 (for POP) Username: full email address Password: Mailbox assword Outgoing server: mail.yourdomain.com (or server IP address) Port: 25 Authentication is required for IMAP, POP3, and SMTP. These details and auto-configuration scripts can also be found by going to the email accounts menu in cPanel and then selecting 'configure mail client'. Related guides How to add email addresses on Cloud hosting using cPanel How to configure email accounts on Cloud hosting using Vesta control panel How to create an email address at LCN.com How to add a domain on Cloud hosting using cPanel

How to setup your email account on a Blackberry

It's great to be able to access your email on the move. This guide shows you how to set up your Blackberry to send and receive email using your LCN email account. Please make sure that you have the email address for the mailbox you are looking to set up as well as the password. If you are unsure of any of these details they can be found in your LCN account under the email addresses icon. To begin with, locate your handset from the Blackberry Website here: http://uk.blackberry.com/support/smartphones.html The Blackberry website can be used as a main point of reference should you find the instructions listed on this screen not quite specific to your particular handset From the Blackberry website, locate the specific Blackberry device that applies to you and click on the relevant icon. You should be presented with a screen similar to this: Locate the option for Create an email account?. It will be under the following section. You should now find yourself on a screen similar to this. With your Blackberry mobile phone, enter the Email Setup menu in accordance to the Blackberry guide above. If at this stage you are prompted to add an email account, select Other and proceed to the following menu. If you are alternatively asked to enter an email address and corresponding password before proceeding any further, this is where you enter the domain email address (yourname@yourdomain.com) and corresponding password you made a note of. If the auto-configure errors stating it is 'unable to set up' your email account, in the next step of the email setup process you will be able to enter the email account settings manually. Whilst configuring your e-mail account on the Blackberry, you will need your e-mail server settings. When prompted, choose the option for I will provide the settings or a similar phrase. This will allow you to manually configure the remaining e-mail account settings to get your domain e-mail to your phone. Use the following LCN.com email setting details when prompted: Email Type: IMAP Email Server: mail.lcn.com Email Username: Your full email address Email Password:Your e-mail password Once all the settings/fields have been entered, complete the e-mail account set up and you are all finished. You can now be able to send mail using your Blackberry! Related guides How to create an email address How to set up POP or IMAP email How to set up your email account on an iPhone How to set up your email account on an Android phone

Upgraded to Windows 10 and my emails have stopped working

With the launch of Windows 10 we have found that many customers are having issues recreating their email accounts. This issue seems to be common for some specific configurations although the actual cause isn’t clear at this point. It can happen with any version of Outlook and any email provider. How to run and repair important windows files Follow these steps for using sfc with the scannow option to repair important Windows files: Right click on the Windows Start menu. click "command prompt (admin)" from the list of options type the following command and then press Enter: sfc /scannow Tip: There's a space between sfc and /scannow. Executing the sfc command with its option next to it (without a space) will result in an error. System File Checker will now verify the integrity of every protected operating system file on your computer. Restart your computer if sfc /scannow did actually repair any files. Re-try to send and recieve emails.

How to set up your email account in Outlook 2016

This guide will explain how to setup your email address in Microsoft Outlook 2016 on an LCN.com hosting package. Before you get started, you’ll need to have your email address and password handy. If you can’t remember these details, you can get them from your LCN.com account. Let’s get started… Automatic Setup Open the File menu and click the Add Account button. Enter your email address in the field provided. Click Connect. Please note:The account will automatically configure the settings for you. If this step fails, try to manually setup the email account using the instructions below. A password field will pop-up, enter your email account password in to Password field and click Ok. A field will pop up saying Account setup is complete, click OK. Your browser does not support the video tag. Manual Setup If the above steps fail, you can manually enter the account settings by following the instructions below: Open the File menu and click the Add Account button. Enter your email address in the field provided. Click Advanced options. Tick the option Let me set up my account manually and click Connect. Select either POP or IMAP. Complete all of the fields using the details below: Incoming mail: Server: mail.lcn.com Port: 993 or 995 Encryption method: SSL/TLS Outgoing mail: Server: mail.lcn.com Port: 465 Encryption method: SSL/TLS Once completed, click Connect. A password field will pop-up, enter your email account password in to Password field and click Ok. A field will pop up saying Account setup is complete, click OK. Your browser does not support the video tag. The above also applies to adding any additional email accounts. If you have any trouble setting up your email addresses, please don’t hesitate to get in touch. Please Note: Depending on your internet service provider, the default port of 25 should allow you to send email. If you find that you are having problems, the first step would be to change the port from 25 to 26 or 587. This can be done by choosing More settings, Advanced and changing the outgoing server (SMTP) port to 26 or 587. Related guides How to create an email address How to set up POP or IMAP email How to archive IMAP messages in Outlook 2007/2010/2013 How to set up your email account in Windows Live Mail How to set up your email account in Outlook 2013

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