Resolved -
Telephone lines are now back up and we look forward to speaking to you once more.
Mar 26, 10:53 GMT
Update -
Telephone lines are now back up and we look forward to speaking to you once more.
Mar 26, 10:53 GMT
Investigating -
We are currently unable to receive incoming telephone calls to our Contact Centre. This has been reported to our telephone provider and is being investigated as a priority. For any urgent enquiries, please create a support enquiry through your online Account - our team is standing by ready to assist.
We will update this message once service has been restored.
Mar 26, 10:38 GMT
Completed -
The scheduled maintenance has been completed.
Mar 22, 01:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 GMT
Scheduled -
As part of scheduled device maintainance and upgrades we will need to move network traffic to our backup path. Once work is complete we will move the traffic back to the primary path. There may be a very brief interupption to network traffic on this link while it moves over to the backup path and again when it moves back.
Mar 18, 12:47 GMT