Why choose us for your domain names & web hosting?
LCN prides itself on the level of service, control and value for money it gives to its customers. When choosing your domain name registrar or hosting provider consider some of the following features provided by LCN.
Accredited domain registrar
ICANN
LCN is directly affiliated to an official registrar of global domain names (.e.g. .COM, .NET). There are only a dozen UK companies to receive ICANN accreditation. For LCN, this means that we deal directly with the global registry for .COM and .NET. We ARE NOT ,unlike some of our competitors, resellers of ICANN accredited registrars.
Nominet
LCN is also a registered member of Nominet UK the registry for .UK domain names (.CO.UK, .ORG.UK, .ME.UK). Again this allows us to deal directly with the registry rather than go through a third party.
Clear pricing
We believe in being honest and upfront with our customers. We don't tell them one price on the sales pages and add on extras at the checkout. There are no hidden charges, what you see is what you get.
Value for money
Our competitive pricing for domain registration and web hosting does not compromise the quality of our services. Our custom developed and highly automated procedures allow us to offer excellent value for money and still provide the levels of service you've come to expect.
Moneyback Guarantee
We offer a moneyback guarantee on all of our web hosting packages.
Excellent technical support
Our dedicated team thrive on being pushed and challenged every day. Everyone is 100% focused on growing the business and offering the best service to our customers.
Our support staff all have a sound knowledge of Internet related technologies. If a query arises that is not answered by our FAQs, it will be immediately researched and the answer added ASAP. This helps to provide a comprehensive FAQ section and gives support more time to respond to customer queries.
We are always working to improve our products and services and our support is no different we closely monitor our support looking for areas for improvement.
A company you can grow with
We know that over time your needs can change, so we offer you the ability to upgrade your web hosting package whenever you feel the need.
We also have the product range to take you from small personal web page through to full blown e-commerce on your own dedicated server.
Customer Control
We strongly believe that as much control as is feasable should be in the control of our customers when it comes to their domain names and web hosting. For this reason our account section provides the tools you need to administrate most things without the need to contact us.
Technical Competence
At LCN we believe in using the latest technology so our systems are regularly updated to keep up with the latest security and bug fixes so they can maintain their speed and reliability. All of our systems are monitored 24/7 by our skilled system engineers to sustain speed and stability.
Our servers run the "best of breed" industry standard software/hardware, our networks are protected by state-of-the-art enterprise level firewalls offering our customers increased peace of mind over the security of their data.
All of our systems are regularly backed up to disk and on to removable storage media. Our two stage backup system utilises an array of hard disks and multiple tape drives providing the added security of the tapes being stored in physically separate location from the server.
We really want to hear what you think
Your feedback is key to helping us to deliver the products you want and in turn help us to keep growing. We love to hear ideas for new features, enhancements, any problems you are experiencing or testimonials of our service.