How to upload files to your website with FTP

Applies to: Dynamic Hosting, Premium Hosting, Unlimited Hosting, Starter Hosting

To upload your website you need to create a connection between your computer and your hosting package. You can do this with an FTP (File Transfer Protocol) program. In the following example we will be using Filezilla, a popular FTP program which you can download for free.

1. Download, install and then run the Filezilla FTP program
2. In the Quick connect bar at the top, enter upload.lcn.com in the Host field
3. In the Username field enter your FTP username
4. In the Password field enter your FTP password
Note: You can find your FTP username and change your FTP password by logging into your LCN Account. Click the Hosting icon, click Manage for your hosting and go to the FTP Details sections of that page.
5. You can leave the Port field blank, it will default to 21
6. Click Quickconnect
7. In the Remote Site field on the right enter /www.domain.com/web (replace domain.com with your own domain) and hit enter. This will put you in the right location on our server to start uploading your website files
8. There are 2 panels in the centre of Filezilla, the left hand panel represents the files on your computer, the right hand panel represents the files on our server
9. To upload a file or folder select it in the left hand panel and drag it over to the right hand panel

You can also connect with FTP using your LCN account username and password, if you have multiple hosting accounts you will be able to access them all in the right hand panel of Filezilla.

If you have problems connecting please check that your firewall, anti-virus or ISP (Internet Service Provider) aren't blocking port 21 or the FTP program.

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