How to create an MX record

Applies to: All Products

Normally your website and email would be served by the same server or system. However there are situations where you may need to separate them, for example if you want to run your own office mail server or if you want to use a third party mail scanning service. In DNS MX or Mail eXchange records specify where emails sent to your domain name are directed.

1. Log in to your account
2. Click the Domains icon and choose the domain you wish to manage
3. Click DNS Settings in the Current Domain menu on the left
4. Click the Add A MX Record button
5. In the Mail Server field enter the address of the server that will handle your email e.g. mx1.lcn.com
6. In the Priority field enter the weighting for the mail server, the lowest number will be tried first for delivery, normally a domain will have at least two MX records acting as primary and secondary delivery destinations
7. Click Add MX Record and allow up to 24hrs for the changes to take effect

New MX records will normally be available for delivering mail straight away (depending on their priorty), although you may need to do some more configuration on the mail server you are pointing to before mail is accepted.

Here is a quick demonstration

Similar articles:

• How to point your domain name to another server
• How to add a CNAME record
• How to create a SRV record

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