Customer support
Our dedicated support centre offers:
- UK based call centre
- All support staff all have a sound knowledge of Internet related technologies
- Streamlined e-mail ticketing system, with history and support adviser continuity
- Aim to resolve all queries within a maximum of 24hrs
- No premium rate telephone support, calls charged at UK national call rate
We also offer a wide range of support material that you can access online via the customer support pages.