Frequently Asked Questions
If you are experiencing problems or difficulties with any of our services, first see if your query is covered in this FAQ section. If so, the chances are that you will be able to resolve the issue without needing to contact the support team.
Most popular Frequently Asked Questions
- How do I get my website onto the search engines?
- Who is my ISP?
- What is DNS caching?
- What is the path to sendmail?
- How do I transfer my domain name to another host or ISP?
- How do I use my domain name as my email address?
- I'm getting FTP error: '425 Can't build data connection', what does that mean?
- What is Web Forwarding?
- What are Verified By Visa and MasterCard SecureCode?
- What is 'htdocs' and why do I need it?

