Archive for the 'Customer support' Category
Since my blog article back in June (found here), quite a lot has happened within the company and the customer support department. The main thing being our relocation to new offices in Stevenage, Herts where we will shortly be opening our brand new in house data centre.
Specifically within the support department we have installed a [...]
We have just added a careers section to the web site where we will publish job vacancies at LCN. Currently we are looking for people to fill the following roles:
Junior Web Designer
Senior Developer - Ruby on Rails
Customer Support Advisor
If you are interested in any of the above roles, instructions on how to apply are on [...]
I joined the company in March and I have been tasked with developing and maintaining a support team that delivers 5 star service to our customers.
I (like many others I’m sure) have experienced some awful customer service over the years from some of the largest brand-name companies around. Lets face it, you generally only phone [...]