To clarify, the fee you pay LCN.com is for the registration of your domain for the length of time you specify therefore, any additional services offered with a domain are supplied free of charge. LCN.com pride itself on offering 5 Star Customer Service for all its services irrespective of whether paid for or free of charge.

Thank you for you feedback with regards to our Systems Status page. We are making significant changes to this system to ensure specific and detailed information related to any issues are communicated in a comprehensive and clear manner.

1. Email forwarding is not a free service. It is a feature of your domain service that we pay for. I hope you are not implying that you do not need to provide a good service for this facility because it is “free”.

2. I wish that more information was provided under “Issues we are investigating” on your system statuses page so that we know what is happening and how we might be affected. As I write this your page is showing “There are currently no ongoing incidents.” yet you are also showing the Phone system and Email Forwarding are Under Investigation.