Domain Registration details

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Staying up-to-date

You will have all no doubt received one of our reminder e-mails on keeping domain registration details up-to-date at some stage during your service with LCN.  If you haven’t, that may well mean that your LCN.com account e-mail is inaccurate, and that too may need addressing!

We often receive queries from domain owners that upon checking a WHOIS query against their domain name, their address details are out of date, or invalid or simply the contact e-mail address needs amending.

This Blog will hopefully provide you with information on why it is important to keep domain registration details accurate, and how you can ultimately access this information yourselves in order to manage your domains.

Why do I need to keep them up-to-date?

The primary reason you must keep ownership information up-to-date is due to this being a rule with the domain governing body.  Should a reason ever arise that the Governing body of your domain need to contact you – they will use your ownership data to do so.

This is of course something that is unlikely to occur for the average domain owner, but instances such as the above do happen.

You will also find, no matter which domain registrar you may have secured your domains through, that you are still ultimately governed by the ruling body’s policies, not just your domain registrars.

As an example of the two most prominent Governing Bodies you may come across, here are the policies in place by both Nominet (all .UK domain registrations) and ICANN (top level domains such as .com, .net, .info) in terms of domain registration information.

Nominet

http://www.nominet.org.uk/registrants/aboutdomainnames/legal/terms/

See specifically rule 4.1

ICANN

http://www.icann.org/en/registrars/ra-agreement-17may01.htm

See specifically rule 3.7.7.1

Domain registrations have been known to be suspended by the relevant governing body, simply because of inaccurate or invalid registration details being applied to a domain registration.

How to update your domain registration details

Your LCN.com account control panel provides you with all the necessary tools to fully manage your domain; changing your WHOIS output is one of them.

  • Firstly, log into your account on the following link:

https://www.lcn.com/user/login

  • Once logged into your LCN.com account, navigate to the My Account homepage (you should see a list of all your account services – domain names and hostings).
  • Click on the domain name that you wish to manage your registration details on.
  • On the left hand side menu, find the link option for ‘Modify Owner Details’.  Click on this option to open up this menu.
  • On the next screen you will now be able to amend your domain registration address details (address, post code, phone numbers and e-mail address).  Simply click ‘update’ to save any changes you make.

Should you wish to change the actual registered owner of a domain name, the process is much the same as above.  On the fourth point however, instead of clicking on modify owner details, click on ‘Change Registered Owner’ from the navigation menu.

Depending on the domain type you have clicked on (i.e. was it a .UK domain name or a tope level domain?) the following screen will present you with one of two options.

Changing the actual owner on a .uk domain name can only be done through Nominet.  Clicking the link to change the registered owner through your control panel will only provide you with contact details for Nominet, as they process all actual changes in the Ownership field for this type of domain.  We (LCN.com) only have the ability to update and amend address details for .UK domain names.  If the domain extension was anything other than a .UK domain, the following will occur:

The screen you are presented with is similar to the ‘modify owner details’ screen, however the actual domain registrant field is now available for you to edit!  Simply amend the fields that require altering, and save the changes via the ‘add basket’ button at the bottom of the screen.  Please be aware that changes to the actual ownership field incur a £20 fee for the change of this data.

I hope this Blog article on domain registration details has been useful.  If any of our readers are concerned with ownership details of domains being displayed in WHOIS lookups, I kindly suggest reading this previous article on ‘WHOIS Privacy’.

http://www.lcn.com/blog/2009/10/what-is-domain-privacy-protection/

Please feel welcome to leave any comments and feedback to this article below.

One Response to “Domain Registration details”

  1. Steve Jackson

    Steve Jackson Says:

    December 14th, 2009 at 5:51 pm

    Nice post. I would just like to add my experience to this.

    I have my domain name since about 1998 and a few months ago my domain name went offline. After some checking of the whois record I noticed that the domain was in a “Suspended” state, and after a few days would be set to “available” meaning anyone could buy it!

    I found this out by calling Nominet and was told that they had been contacted by a company querying my domain details.
    My problem was that my name in the whois database was my nickname and not a full correct name. I did this way back in 1998 as I didn’t want to advertise my name in the whois record.

    I was told by Nominet that not using your full name is against there T&C’s and would result in the domain being released to the public if i didn’t update it. Luckily I managed to update the whois record before the domain was released (after some frantic phone calls and emails to Nominet.)

    I asked Nominet why it took so many years to find my name was wrong. The answer is that companies exist that trawl the whois records to find nice domains and that have user records that are against the Nominet T&Cs.
    Once they submit their findings, Nominet give about one week for you to change them. If you don’t, then the company gets the domain at a knock down price and you have no way to get it back!

    So the moral of the story is KEEP YOUR RECORDS UP TO DATE so any problems and you can be contacted!

    Regards

    Steve

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