Archive for June, 2008
Are we about to say goodbye to .com and hello to .anythingyoulike?
June 29th, 2008 in Domain NamesJust when you thought you’ve got the hang of the Internet and domain names, it’s all about to change!
On the 26th June 2008 the ICANN (International Council for Assigned Names and Numbers) board approved a recommendation that could see vast range of new TLD’s (top level domains) introduced to the Internet’s addressing system.
Under the new [...]
5 Star Service - our ultimate goal
June 19th, 2008 in Customer supportI joined the company in March and I have been tasked with developing and maintaining a support team that delivers 5 star service to our customers.
I (like many others I’m sure) have experienced some awful customer service over the years from some of the largest brand-name companies around. Lets face it, you generally only phone [...]
The chronicle of Narnia.mobi
June 17th, 2008 in Domain NamesA couple from Edinburgh and Baker & McKenzie, lawyers for the CS Lewis estate, are caught up in an intellectual property dispute.
Mr Richard Saville-Smith and his wife purchased Narnia.mobi along with TheQueen.mobi and USPresident.mobi for fun in September 2006. They decided to give Narnia.mobi to their son, a CS Lewis fan, as a [...]
Microformats: good things come in small packages!
June 11th, 2008 in Web DesignThe Web 2.0 movement has helped raise the profile of creating standards based designs, using semantic HTML markup to add extra information to the content it contains i.e. data about data, or metadata.
The idea of a semantic web is not a new one Tim Berners-Lee and the W3C were talking about it over 10 years [...]